Community Health Worker Jobs

SUMMARY:

This position will require frequent visits to members’ homes, clinics/sites, and/or multiple community settings.

Essential Duties And Responsibilities

• Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Travels extensively to client homes, community locations, various agencies, and other outreach destinations.
• Assists clients in their homes, community, or clinic setting.
• Documents all client encounters and contracts made on behalf of clients; completes and submits monthly reports;
• Assists clients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services.
• Facilitates communication and coordinate services between providers and the clients/patients. Coordinates and monitors services, including comprehensive tracking of clients' compliance in relation to care plan objectives.
• Follows up with both clients and providers regarding health/social services plans.
• Maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the client. Documents activities, service plans, and outcomes achieved by client in an effective manner.
• Communicates to clients/patients the purposes of the program and the impact it may have on their wellbeing.
• Educates client on the proper use of the Emergency Room and provides information for alternatives.
• Provides support and advocacy during initial medical visit or when necessary to assure clients' medical needs and referrals required are being conveyed.
• Motivates patients/clients to be active and engaged participants in their health and overall wellbeing.
• Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions.

QUALIFICATION REQUIREMENTS:

• Ability to report to work as scheduled and work a flexible schedule when necessary.
• Ability to pass a drug screen and background check.
• Current CPR certification is required.
• Must have reliable transportation and proof of automobile insurance.
• Must have a Valid Driver’s License.
• Must have a Community Health Worker Certification.

EDUCATION AND/OR EXPERIENCE:

Completed Community Health Worker Certification from an accredited institution REQUIRED.

SKILL AND KNOWLEDGE REQUIREMENTS:

• Project Management
• Effective computer skills, particularly Microsoft Office, Excel, PowerPoint, Publisher, Paint, Word, etc.
• Change Management
• High-level interpersonal skills. Able to work collaboratively and tactfully with multi-disciplinary and diverse teams that may include employees, customers, and physicians.
• Team building
• Project Execution
• Excellent analytical, problem-solving, and prioritization skills.
• Use statistical and graphic displays.
• Excellent verbal and written communication skills.
• Work independently to complete assigned tasks.
• Quality and Process improvement tools