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Company | Amynta Group |
Address | , Schaumburg, 60173, Il |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-06-29 |
Posted at | 1 year ago |
We’re thrilled that you are interested in joining us here at the Amynta Group!
AAGI is the industry leader in developing, marketing and administering vehicle service contracts and other automotive aftermarket products. AAGI’s commitment to service sets it apart from its competition. The Company is known for its forward thinking, innovative products and advanced technology in support of its clients.Collaborate with automotive dealerships and repair facilities to authorize mechanical repairs through the Company’s vehicle service contract and limited warranty products. Provide customer service on calls received from dealers, agents, and contract holders relating claim administration.
Essential Duties and Responsibilities:
- Liaison with supplies and independent inspectors to determine damages and best price for repairs
- Authorize payments of adjudicated claims by check or virtual credit card,
- Handle a high volume of claim traffic from repair facilities for claim authorization
- Enter concise notes into SCS system
- Verify part and labor charges as requested by the repair facility
- Assist with other duties as directed
- Verify Service Contract coverage and validate repair being performed
- Review, compare and attach repair orders, sublet bills, rental, towing, roadside assistance, and inspection reports, reconciling to the authorized claim amount in the SCS system
- Negotiate fair claim prices with repair facilities
Qualifications:
- Ability to work independently and within a team environment
- Exceptional customer service skills
- Minimum one to three years’ experience in customer service support role
- Knowledgeable in computers
- Ability to take initiative
- Excellent record keeping and organization skills
- Excellent verbal and written communication skills
- High school diploma/GED or equivalent experience
- Experience in dealerships or repair facility
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
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