Chief Of Staff, Stakeholder Engagement Division

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.

Currently, we are hiring for the following position;

Title: Chief of Staff, Stakeholder Engagement Division

Function: Joint Operational Medicine Information Systems (JOMIS), Defense Healthcare Medical Systems (DHMS)

Location: Remote

POSITION SUMMARY: We are looking for a Chief of Staff to support the Stakeholder Engagement divisional lead and other program leaders on their transformational and mission continuity objectives. You will be responsible for overseeing the Stakeholder Engagement services, strategies, and initiatives and contributing to broader program initiatives. The Chief of Staff is a critical role in supporting the agency's mission and achieving its strategic goals through the development, implementation, and execution of stakeholder communications and related processes. You will be responsible for overseeing day to day operations of a team of 10+ resources, tracking progress of multiple priorities across functional areas, and related coordination with senior stakeholders. You will supervise Communications, Customer Experience and User Adoption functions, and potentially others as the organization evolves. You will also ensure compliance with federal regulations, policies, and procedures related to Stakeholder Engagement. Success in this role includes using strategy and communications expertise to drive transformational change as well as maintain effectiveness and efficiency in day-to-day Stakeholder Engagement activities. This person should think critically, drive work independently, accurately prioritize responsibilities, and develop informed recommendations. Furthermore, one must have the ability to craft materials to convey progress in an easy-to-read presentation (e.g., PowerPoint) for senior stakeholder review. This role will work closely with stakeholders from the client, government contractors, and federal employees.

JOB RESPONSIBILITIES:

•Provide direct thought partnership and support to the Stakeholder Engagement Divisional lead as well as overall JOMIS program leadership

•Drive toward the achievement of program transformation outcomes

•Coordinate day-to-day activities of 10+ resources across the Stakeholder Engagement division, spanning Communications, Customer Experience, User Adoption, and related functions •Continuous refinement of existing strategies/processes to deliver quality services

•Manage relationships with the client and government stakeholders, including senior stakeholders

Provide direct thought partnership and support to the Stakeholder Engagement Divisional lead as well as overall JOMIS program leadership

•Work directly with senior government employees to deliver on key program priorities, including providing strategic thought partnership on existing and new initiatives

•Develop cohesive and convincing narratives and present these narratives to senior stakeholders •Facilitate cross-functional problem-solving sessions related to core priority areas

•Engage with external government and industry stakeholders to convey key messages, including setting expectations around priorities and ways of working

Drive toward the achievement of program transformation outcomes

•Work with stakeholders (including the client and government stakeholders) to understand and define plans to achieve transformational outcomes

•Thought partner with stakeholders (including the client and government stakeholders) to define, align and implement new processes and ways of working

•Identify forward-looking opportunities to drive greater organizational effectiveness and efficiency

Coordinate day-to-day activities of around 10+ resources

•Prepare and/or review key storylines and supporting materials for senior stakeholder meetings (e.g., PowerPoint presentations, memos, talking points)

•Track progress of work products across multiple team members and guide related prioritization •Ensure resources are sufficiently allocated to meet prioritized business needs, including identifying potential trade-offs where needed

Continuous refinement of existing strategies/processes to deliver quality services

•Engage with government leaders to verify that existing strategies and processes meet their needs •Oversee execution of quality services and ensure services are delivered to government leaders •Provide thought partnership to support BCG in the investigation of strategies or methods that can be used to streamline these processes

Manage relationships with BCG and government stakeholders

Track relationship dynamics between the client and government clients

•Align with the client to coordinate incoming requests for select stakeholders

•Report out on progress towards transformational outcomes and mission continuity

BASIC JOB REQUIREMENTS:

•Minimum 10 years of Strategy and/or Communications experience, preferably working with Federal Government agencies (DoD preferred)

•Minimum 5 years of people management experience

•Strategy consulting experience (specifically with a global consulting firm) preferred, but not required

•Educational background in strategy or business management preferred. Advanced degree (i.e., MBA) a plus

•Mastery of Microsoft PowerPoint is essential, including creating cohesive narratives using slides •Overall understanding of software development lifecycle and agile methodologies

•Proficient computer skills: Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Slack, SharePoint

•Prior military service preferred but not required

•Secret clearance preferred but not required

KEY COMPETENCIES:

•Knowledge of Stakeholder Engagement functions (ideally in a federal and/or military environment) •Excellent verbal communication and interpersonal skills, with the ability to work collaboratively with and influence cross-functional teams

•Excellent written communication skills, including the ability to develop visually appealing slides to communicate key messages

•Strong critical thinking and problem-solving skills, with the ability to analyze complex issues, develop and implement effective solutions, and drive alignment across senior leaders

•Excellent project management and coordination skills with a proven track record of delivering complex projects on time and within budget

•Strong organizational and time management skills, with the ability to handle competing priorities and work effectively in a challenging, fast-paced environment

•Ability to manage teams effectively, including directing holding sub-managers, vendors, and other project members accountable for outcomes

•Familiar with government headspace and specific considerations within the public sector

Ability to represent the Fed brand well to a variety of external audiences, including search firms and candidates

Interested candidates, please apply online with a detailed resume and contact information. Thank you.