Cctv Operator - Command Center | Dallas, Tx | Ecam Secure

COMMAND CENTER OPERATOR
ECAM SECURE (a GardaWorld Company) is the pioneer and industry leader in the manufacture of outdoor video surveillance equipment and video monitoring for over 20 years. Video monitoring is one of the most important investments a company can make to protect assets, employees, and customers. We are an established, stable and busy company poised for rapid growth.

Job Title: CCTV Operator
Location: Dallas, TX
Environment: Office
Pay Rate: $18 / hour

The Role:
As an ECAMSECURE Command Center Operator, you will be our best in-house monitor detective. Serving as the first point of contact for all incoming field and customer calls, our operators monitor our equipment Nationwide to make sure it deters, detects, analyzes, and responds successfully.

What We're Looking For:

• Have the ability to see things other people miss
• Think quickly on your feet while calling clients, law enforcement and other rapid response entities.
• Observe and report what just occurred in a timely manner
• Monitor alarm signals and respond on the spot
• Sit for long periods in front of the computer-and it doesn't bother you
• Work Independently and have dependable work ethic
• Have the ability to self-manage
• Able to Input data into our systems for documentation and follow-up, if necessary
• Handle Incoming and outgoing phone calls from clients, employees and vendors
• An expert at processing high call volumes
• A quick Trouble shooter and Problem-solver
• Monitor and update systems with employee and client information

What You'll Need to Bring to the Table:

• Above average computer talents and strong typing skills
• A GED or High School or higher
• Excellent phone communication
• Security Experience like CCTV monitoring is helpful, but not required
• 1-year customer service or call center experience required
• Be well organized with a strong attention to detail
• A big smile and a sense of humor
• -but we will work to supply
• Gaming Experience could be a good asset
• Ability to manage long periods in front of the computer-very important
• Pass all hiring requirements, including background, drug test

What Makes Us Smile at ECAM:

• Flex Spending Accounts
• Fabulous industrial style headquarters
• Perks at Work and other Company Discounts
• 401K match!
• Generous PTO
• Stress reliever pool table
• Great medical, dental, vision insurance
• We enjoy promoting from within the ranks!
• Really nice state-of-the-art Command Center

ECAMSECURE, a GardaWorld Company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Qualifications

Education