Store 2534-Asst Grocery Manager-Dallas, Tx

JOB TITLE: Asst Grocery Manager
REPORTS TO: Grocery Manager
SALARY OR HOURLY: Hourly
LOCATION: Retail
DEPARTMENT: Grocery
DATE: September 2017
JOB CODE(S)
ALBERTSONS: 16663
RANDALLS/TOM THUMB: 15368
PURPOSE:
Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality
product that exceeds the customers’ expectations. Working knowledge of the department
functions, and maintains adequate amount of fresh inventory. Assistant Grocery Managers are
primarily responsible for assisting with keeping and maintaining a fresh inventory, processes
administrative paperwork and maintains accurate department records.
DUTIES AND RESPONSIBILITIES:

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing

fast and friendly Customer Service.

• Assists customers by making product suggestions.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom

announcements and one-on-one customer interaction.

• Answers and responds to incoming calls appropriately. Receive and appropriately resolves

customer complaints and reports to Store Director as needed.

• Responsible for total store operations in the absence of the Store Director (See Store Director job

description).

• Assists with planning daily operations, monitoring production process following company procedures and

profitability.

• Builds Grocery displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area

and department.

• Implements effective promotional and seasonal displays. Assists with coordinating grocery sales

promotions.

• Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly

maintained.

• May Schedule employees to ensure adequate coverage and service levels.
• Ability to follow and maintain department standards and requirements.
• Specific knowledge of duties performed by all department employees. Including but not limited to
• Monitors employee’ productivity.

Opening/Closing duties, Dairy and Frozen.

• Schedule, supervise, train and assign duties to department employees.
• Train employees in store policies, sales and record keeping procedures.
• Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb

Employee Handbook.

• Responsible for insuring proper code dating for all products within the department are being enforced.
• Controls inventory to ensure adequate product quantity, quality and freshness and maintains
• Prepare sales and inventory reports. Physical inventory taken every 6 months.

inventory levels according to division directives. Stocks and rotates product.

• Assists with ordering Grocery products and maintaining inventory levels according to Division

directives. Supervises the processing of all reclamation as well as maintains orderly and in stock
conditions in back room and all Grocery Department areas.

• Controls shrink and cost.
• Implements correct product preparation techniques. Uses and operates related equipment such as pallet

jack, hand truck, scissors, knives, safety cutters and Sterilox machine.
Assistant Grocery Manager
September 2017
Page 2

• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Other necessary and required duties.
• Accurately completes maintains and monitors daily log sheet, sales and labor and other required paperwork and logs.
• Complies with all workplace safety rules and regulations.
• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
• May attend and participate in sales meetings. Communicates sales goals, department performance and sales opportunities to department employees to ensure positive results.
• Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records.
• Ensures that proper temperature levels for product are maintained. Complies with retail labeling laws, federal and state regulations, Company and code dating policies.
• Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area, including code date compliance as required.
• Operates computer software and electronic ordering devices to order product.
• Complies with and ensures compliance with company grooming standards and dress code.

SKILLS AND PHYSICAL REQUIREMENTS:

• Requires strong communication and interpersonal skills and the ability to maintain professional demeanor in regards to customers and co-workers.
• May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.
• Operates computer software and electronic ordering devices to order product.
• Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.
• Operates telephone, pallet jack, hand truck, knives, scissors, safety cutters and Sterilox machine. Utilizes cleaning supplies and equipment.
• Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures.
• Manual dexterity and good eye-hand coordination are necessary. Ability to stand for long periods ot time.
• Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 50 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products.

WORK ENVIRONMENT

• Occasional travel, including overnight travel, may be required.
• Generally works in a temperature controlled environment. Frequent exposure to refrigerated conditions and items at or around 35°. May be exposed to -20° F while handling products in freezer.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.