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Casino Cage Supervisor $500 Bonus

Company

Golden Entertainment, Inc.

Address Laughlin, NV, United States
Employment type FULL_TIME
Salary
Category Gambling Facilities and Casinos
Expires 2023-09-08
Posted at 9 months ago
Job Description
Casino Cage Supervisor $500 Bonus Edgewater (Laughlin, NV) Description:


Summary


Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges. Perform the duties of a Cage Cashier as needed.


Essential Functions And Responsibilities


  • Perform other duties as assigned
  • Issues necessary operating funds to other departments
  • Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system
  • Report any monetary or procedural discrepancy to the Cage Manager in a timely manner
  • Handle and resolve any escalated situations that may arise with guests
  • Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron’s checks, casino credit, forms, keys and records relating to the casino cage and pit
  • Provide outstanding customer service in a timely manner to both guests and fellow employees
  • Maintain and complete various gaming and company forms and reports
  • Implement and ensure compliance with policies, procedures, and internal controls
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
  • Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures
  • Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino
  • Balance assigned funds and maintain an organized workstation
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures
  • Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned


Requirements


Qualifications


  • At least 21 years of age
  • Bachelor’s degree from a four-year college or university preferred
  • Obtain and maintain all work cards as required by the company
  • 2 years of previous experience working in high volume, fast-paced cashiering environment
  • Able to efficiently write routine reports and correspondence
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
  • Advanced computer skills
  • Able to effectively communicate in small groups, as well as on an individual-basis
  • Ability to accurately process data using a computer and 10-key
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Prior experience working in a team or group environment in a supervisory role
  • Able to effectively communicate in English, both written and verbal
  • Verify right to work in the United States
  • High school diploma or equivalent


Work Cards


  • Gaming
  • Alcohol Awareness


Physical Requirements


  • Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
  • Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
  • Occasionally push/pull up to 15 lbs.
  • Occasionally squat, kneel, and communicate via radio,
  • Frequently bend, reach, twist, sit, and stand


Work Environment Potential Conditions


  • Smoky and noisy
  • Indoor


Disclaimer


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.