Case Manager Jobs

Social Advocates for Youth (SAY) is a leading provider of support and life readiness services to at-risk youth, ages 0-25, in Sonoma County. Social Advocates for Youth provides services in three areas: housing, counseling and career services. We are proud to have received the award for being “One of the Best Places to Work in the North Bay” for a total of 6 years!

Social Advocates for Youth is committed to creating a diverse, inclusive and equitable work environment. We are proud to employ people of all backgrounds who possess a passion for SAY’s mission, vision, and core values. Our goal is to employ a workforce that supports racial equity, values differences, and celebrates unique perspectives. Everyone is welcome – as an inclusive workplace, our employees are comfortable bringing their authentic whole selves to work.

Job Title: Case Manager

Department: Youth Crisis & Career Services

Reports to: YCCS Program Manager

Status: Non-Exempt, Full-Time

Position Summary:
The YCCS Case Manager position requires a team member that can create and maintain positive consistent contact with youth ages 14-24 who participate in YCCS programs. This position will focus on providing wrap-around comprehensive assistance to youth in the areas of housing, employment and life skill building. The position requires the worker to be comfortable communicating and presenting to youth and community partners.

Minimum Qualifications:

• Competence in working with cultural and socioeconomic diverse clients
• Must pass criminal background check and TB screening
• Must have physical ability to actively complete all job duties
• Experience working with youth (preferred)

Essential Functions and Job Responsibilities:

Youth Engagement

• Establish and maintain positive relationships with youth
• Help orient participants in program expectations
• Collaborate with community partners to maximize assistance to youth
• Provide community referrals for health, housing and employment services
• Advocate on behalf of youth to get access to services and basic needs
• Assist youth in setting goals, creating case plans and advocating on the clients behalf
• Ability to access and problem solve high stress situations

Employment

• Educate and assist youth on employment opportunities and eligibility
• Assist in documentation collection and resume building
• Identify opportunities for career development, employment or volunteering
• Create workshops for job readiness, work experience, trainings and skill building
• Maintain compliance when working with state/ federal guidelines

Housing

• Ability to facilitate access to community resources as necessary
• Locate appropriate housing for youth guided by participant choice
• Responsible for increasing income and assisting youth to achieve their housing goals
• Assess needs regularly to ensure successful transition into independence
• Advocate on youths behalf to stabilize their housing situations

Community Relations

• Participate on boards, groups, tabling's and other community sharing engagements
• Maintain comprehensive data, notes and follow up plans on various confidential platforms
• Create relationships with local businesses, organizations and service clubs

Administrative

• Comply with the organizations safety protocols and procedures
• Demonstrate a high level of professionalism and appropriate boundaries
• Ability to balance a case load and maintain organized files
• Collaborate with team to reviews case plans, program exits and follow up

Miscellaneous

• Work evening or weekend hours as required
• Perform other related duties as assigned
• Participate in training and supervision

Due to the leadership role SAY holds in the community, your supervisor will ask you to assume responsibilities and tasks during times of crisis that may be outside your normal duties.

Knowledge, Skills and Abilities:

• Stay up to date on current trends impacting youth in the community
• Availability to have a flexible work schedule
• Knowledge of challenges which may affect homeless transitional aged youth including: mental health, poverty, life skills development etc.
• Demonstrated strong communication skills, both written and verbal
• Maintain strict confidentiality and boundaries related to clients and other agencies
• Ability to work independently with minimal direction
• Knowledge on sub-cultures & positive youth development

Bonus Requirements:

• Any second Language (preferred)

SAY offers an excellent benefits package to full-time employees. Benefits include medical, dental, and vision insurance benefits with a low employee contribution and life insurance, as well as vacation, sick time and generous holiday time off.

Note: Must pass criminal background and sanctions check, TB screening, COVID testing, and requirements to drive on SAY business.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, religious creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, citizenship, disability, veteran status, and any other status protected by state or federal law.

All interested and qualified applicants can send a cover letter and resume to the email provided.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Referral program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Flexible spending account
• Dental insurance
• 401(k) matching
• 401(k)
• Employee assistance program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Day shift

Supplemental pay types:

• Bonus pay

Work Location: One location