Call Center Representative Jobs

“Call Center” Employees are a crucial part of the health care team here at Advanced Foot and Ankle.

Responsibilities:

• Juggling multiple phone lines in order to answer every call and make sure the patients get in to see one of our 7 doctors in one of our 5 locations
• Keeping a schedule of each doctor’s location for the week or day
• Making sure to schedule the patients accordingly with the patient’s location needs as well as doctoral
• Pay is based on experience
• 40 hour work week

Qualifications:

• Must be able to work efficiently and independently in a fast-paced environment
• Use of a computer system/EMR system, EClinical Works – experience using this, or another electronic medical records system is a necessity!
• Positive demeanor toward the patients calling to schedule appointments
• Ability to multi-task
• Medical insurance knowledge and previous call center experience are a plus!
• Should have strong computer and phone skills
• Juggle multiple phone lines while scheduling appointments

Please send your resume (cover letter optional) to [email protected] today!