Call Center Rep (Outbounding)

Summary/Objective

AirCo Heating Air Conditioning and Plumbing is looking for an Outbound Call Center Rep who is energetic, positive and motivated person who has an extensive sales background and looking for a long-term career where you can reach your ambitious financial goals. This will be a consultative salesperson who can quickly connect with customers, understand their needs, and deliver results that will best suit our customer base. With a growing inside sales department, this person will work independently and follow daily effort metrics with the ability to be flexible with continuous departmental updates. This position will be in office.

Position Type and Expected Hours of Work: This is a full time position. General business hours are Monday - Friday, 8a - 5p with some evenings and weekends.

Required Qualifications/Experience

• Uncompromising integrity and passion for customer experience
• At least 2 years of outbounding experience
• A high school diploma or equivalent

Essential Duties

• Leads will be from our membership database
• Book appointments with customers in our database
• Other duties as assigned by management
• Make a certain number of outbound calls daily
• Exceed weekly appointment goals and quota

Compensation

• Hourly + Commission

Benefits

• Flexible spending account
• Life insurance
• Health insurance
• Vision insurance
• Engaging company culture and recognition activities
• 401(k) matching
• Dental insurance
• Paid training
• Paid time off

Supervisory Responsibility: None

Work Environment: This job regularly operates in a professional office environment with controlled temperatures and normal sound levels.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This job description does not constitute a contract between employer and employee. Employer reserves the right to change the job description and may request employee to perform additional duties.