Cable & Internet Installer- Monroeville, Al

If you enjoy technology and serving your community, you'll love Mediacom. NO EXPERIENCE NECESSARY!
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Paid vacation, paid holidays and paid flex PTO!
• Monthly bonus potential!
• 401K with company match!
• Generous employee discount on services!
• Full-time with excellent benefits; Medical, Dental, Vision and more!
• Paid on the job training and opportunity to promote quickly!
• Company provided vehicle and gas card!
• Tuition reimbursement!
• Pay increases through self-guided study!
• Company provided uniforms and boots!
• Company provided tools, tablet and phone!

GENERAL RESPONSIBILITIES:
As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.
SPECIFIC RESPONSIBILITIES:

• Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.
• Properly uses, stores and maintains a VOM or DMM to check for "open" or "short" on line as well as AC and DC voltages.
• Completes appropriate paperwork functions as prescribed by system management.
• Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
• Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Inform customers of FCC Rules and Company policies as they pertain to customers.
• Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.
• Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.
• Uses customary CATV hand and power tools in performance of job duties.
• Reads general drop system layouts from blueprints.
• Works with connectors, fasteners and wire and uses hand tools.
• Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
• Drives Company vehicles in performance of job duties; uses bucket truck. Proper vehicle upkeep and maintenance.
• Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.

EXPERIENCE/SKILLS:

• Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
• General level of mechanical and consumer devices knowledge
• Valid driver's license; satisfactory driving record required.
• High school diploma or GED required; trade school training preferred.
• Ability to interact and communicate with customers and co-workers.
• Ability to work in all weather conditions and at various heights.
• Entry level; 0 to 18 months experience.
• Ability to work in high or tight spaces.

PHYSICAL REQUIREMENTS:

• Strenuous - Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Mediacom is proud to have received the following recognition: "2022 & 2021 Best Managed Companies," "2019 Best Company for Women to Work," "2017 Best Company for People of Color and Women to Work," and "Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award"
Mediacom is an EOE
m/f/d/v
KEYWORDS: Broadband Specialist, Installer, Technical Operations, Technician, Cable, Construction, Labor, Telecom, Internet, Install, Home Security, Xtream, Fiber, Copper
#LI-Onsite

Job Type: Full-time

Pay: $14.25 - $18.00 per hour

Benefits:

• Flexible schedule
• Referral program
• 401(k) matching
• Tuition reimbursement
• Employee discount
• Dental insurance
• Life insurance
• Vision insurance
• Paid time off
• 401(k)
• Retirement plan
• Health insurance

Schedule:

• Overtime
• Monday to Friday
• 10 hour shift
• Day shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay
• Bonus pay

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location