Business Systems Analyst Jobs

What we’re looking for:

As the newest Business Systems Analyst at Informa Markets, North America, in our Technology Transformation Department, you will be instrumental in the development and implementation of efficient business, financial, and operational systems. Your mission is to empower the transformation of technology, delivering strategic results and business aligned solutions. You will collaborate with Product Management, Commercial Leadership, Sales teams, Global Shared Services, and Technology groups, ensuring the harmonization of business and technical roadmaps. This is your chance to significantly contribute to the future of IM NAB, working in tandem with our Technical Program Managers, Product Management teams, and partners across the enterprise.

As an expert business process and systems design thinker, you'll lead the analysis of data to support business cases, proposed projects, and system requirements. You will be proficient in compiling insightful reports based on your findings, outlining probable causes and proposing solutions to system issues. With a wide portfolio of projects and tech solutions, this role offers the chance to make a global impact. If you're a data-driven team player with experience in working with diverse matrixed teams to deliver timely results, we would love to hear from you.

Be the catalyst that helps shape the technological landscape for IM North America!

Role Accountability and Duties:

Strategy & Execution

• Review and enhance the effectiveness and efficiency of existing systems and devise strategies for further leveraging these systems.
• Identify and establish the scope and parameters of system analysis to define outcome criteria and measure-taking actions.
• Consult with decision-makers, system owners, and end-users to define business, financial, and operational requirements, system goals, and to identify and resolve system issues.
• Lead design sessions to prototype new systems aimed at enhancing business processes, operations, and information process flow.
• Work hand-in-hand with program team members to transform product strategy into actionable technical requirements and realistic timelines.

Design & Deployment:

• Create comprehensive system models, specifications, diagrams, and charts to provide direction to system programmers.
• Conduct research into systems issues and products, develop detailed user acceptance criteria and related test cases, and support a keen understanding of MoSCoW requirements.
• Collaborate in planning, designing, developing, and deploying new applications, and enhancements to existing applications.
• Partner with Solutions Architects, Product Managers, and other key transformation leadership to document and design new solutions.
• Conduct detailed research on software and hardware products to support purchasing efforts and justify recommendations.
• Create detailed system design proposals and modify in line with business and technological objectives.

Operational Delivery:

• Perform cost-benefit and return on investment analyses for proposed systems to support management in making implementation decisions.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide thorough orientation and training to end-users for all modified and new systems.
• Ensure compatibility and interoperability of in-house computing systems.

Are you ready to leverage your skills and expertise in a role where you can really make a difference? Join us and embark on a journey of challenges, growth, and accomplishments. We can't wait to see what you'll achieve!

What you bring to the team

• Exceptional interpersonal and communication skills with a proven ability to navigate complex organizational structures and drive changes.
• Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are advantageous.
• Proven track record of analyzing complex business systems and processes, identifying inefficiencies, and delivering strategic improvements.
• Expertise in business analysis tools such as Microsoft Excel, SQL, etc., and familiarity with data visualization tools such as Tableau or MS Power BI is a plus.
• Deep understanding of business process improvement strategies and methodologies.
• 3+ years of experience as a Business Systems Analyst or a similar role.
• A Bachelor's degree in Business Administration, Computer Science, Information Systems or a related field is desirable, but not required.
• Excellent problem-solving skills and the ability to work effectively under pressure.

We offer:

• Competitive compensation package
• Access to LinkedIn Learning and other development/training opportunities
• 401K plan with matching contributions
• Salary range of $90,000-115,000, based on experience
• Emphasis on work-life balance
• Employee Stock Purchase Program
• Generous paid time off (PTO) policy
• Health and Wellness Benefits (medical, dental, eye)
• Additional discounts through various partnerships

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

All your information will be kept confidential according to EEO guidelines.