Business Systems Analyst I

A Business Systems Analyst I will efficiently and effectively capture functional and technical requirements necessary to accomplish a modification to a software system or development of a new system component, and create the solution design document to carry out the system modifications. They will work with lead business systems analysts, development teams, project managers and other internal and external parties to facilitate the successful completion of company projects and initiatives.

What You'll Do:

• Produce meeting minutes to keep record of discussions and decisions made, as well as action items to keep the project moving forward.
• Produce status updates to IT Management and stakeholders including timelines and upcoming activities.
• Value internal and external customers and responds to their needs as they arise.
• Create operational flow charts to help stakeholders and development teams understand the pieces of the system involved in the proposed change or modification.
• Create current state functional diagrams.
• Accurately capture feedback and facilitate discussions which result in detailed requirements documentation.
• Prepare for elicitation of requirements, identify the right questions to ask and pinpoint where requirements are lacking and may require additional investigation.
• Propose solutions to problems and considers timeliness, effectiveness, and practicality in addressing customer needs.
• Create solution design documentation to carry out the system modifications and elicit approvals from IT Management and stakeholders.
• Actively listen during meetings and create an environment where stakeholders will engage and contribute.

Skills and Qualifications

Required:

• Analytic and logical thinking.
• Knowledge of flow charts including both business and system flows and of programming logic and code.
• Must work well in a team environment.
• 2 - 4+ years of business analyst experience or work in related field.
• Experience in direct support of business organizations.
• Must be able to learn independently.
• Knowledge of SDLC and how it pertains to software releases.
• Strong interpersonal, written and verbal communication skills.
• Bachelors Degree or equivalent experience.
• MS Office and knowledge of diagraming tools such as Visio, draw.io and Gliffy.

Desired:

• Master's degree.
• ITIL Certification.
• PMI-Professional in Business Analysis (PBA).
• The Certified Professional for Requirement Engineering (IREB).