Business Process Analyst Jobs

Do you want to help take a 334-year old company into the future?

Do you want to work actively, hands-on with global business process standardization, harmonization, and process documentation team to align local team?

You will provide important input regarding business process requirements in an ERP with the project team drives the current state, future state, and gap analysis.

You will balance the desire for standardization with the need for local customizations, with stringent control. The aim of the role is to ensure that designed processes supported by the ERP solution aligns with local requirements.

Key Responsibilities:

• Provide end user support and training
• Develop, establish, and implement a standard framework for regional Aftermarket processes with measurements and metrics, which are enforceable and accepted across the division
• Provide input to prioritization of the project goals
• Have a long-term vision, both to support the ERP implementations and to continuously drive process improvement
• Make process decisions for the Aftermarket process, supported by the Global Business Process Owner
• Quality assurance and testing of the ERP solution
• Work hands-on with divisional business process standardization, harmonization, and process documentation specific for the Aftermarket business and the Service Center operations
• Establish and manage local services processes
• Support local change management and process improvement activities
• Creation of documentation of processes along the way
• Manage communication with global colleagues regarding process feedback, exceptions, and further improvement opportunities
• Work closely with the Aftermarket users, who not only are system agents, but also process agents, ensuring local adoption of global processes
• Assess the change impact coming as a result of implementing a Global Template solution

Job Requirements:

Experience & Education

• Extensive experience with process management and implementation of global process and systems
• At least 5 years of relevant working experience
• Experience in Aftermarket and Workshop processes
• Excellent communications skills, both oral and written
• Bachelor’s degree in relevant area of study or equivalent work experience
• Experience with development and deployment of training
• Excellent ability to work cross functionally and stakeholder management in a global environment
• Working experience in aftermarket business processes including parts & accessories
• Experience in business process improvement
• Experience with ERP as super user
• Managed services operations through field services/service centers

Position Specific Competencies & Critical Functional Skills

• Able to propose and support process changes and initiatives
• Ability to learn new process and solve new or unfamiliar problems and trouble-shoot problems
• Excellent ability to work cross functionally and stakeholder management in a global environment
• Ability to multitask and handle multiple projects without losing focus
• Ability to travel up to 25%
• Strong organizational skills
• Strong structure and planning skills
• Strong ability to solve problems while supporting long term strategies
• Able to learn ERP and various software quickly
• Analytical and attention to details mindset
• Strong competency in project management
• Strong drive for results and achieve goals with a sense of urgency
• Ability to see logic and connection in complex information and environments
• Able to work in a team environment to get results
• Ability to respond quickly to inquiries while connecting with the appropriate resources within the business
• Ability to initiate activities and achieve results
• Continuous improvement mindset and process driven

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.

Last date to apply:

We are continuously accepting applications