Business Analyst-(Real Estate)

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Review and analyze department surveys to distribute to the team, providing recommendations on improvements based on feedback and data. Coordinate performance measurement process and assists with quarterly review meetings to identify trends and propose action plans.
• Work directly with the Field to identify needs, problems, opportunities, and efficiencies. This includes coordinating in-depth analysis directly with the Field to conduct detailed reviews of Department structures and procedures.
• Assist with processing, payroll adjustments, timekeeping, schedules, and leave requests for FMRES Department. Acts as lead travel coordinator for Department.
• Study and analyze the needs of the County’s Facilities Management & Real Estate Service Department to determine the needs and benefits of RFPs.
• Serve as the primary contact for vendors or consultants during Request for Proposals (RFPs) or Unsolicited Proposal processes, and coordinate with Facilities & Real Estate, Procurement, and Senior Leadership to ensure the process follows State and County policies and procedures.
• Analyze State and County requirements, procedures, and challenges to recommend and implement more efficient solutions or policies for the Department with a focus on Real Estate or partnerships.
• Assist with preparation of documentation for P3 initiatives assigned to the Department and supports by compiling necessary information, data, and documentation from other departments; assist with preparation for support briefing and agenda items.
• Performs other related duties as assigned by the Department Director.
• Collaborate with the Facilities & Real Estate Business Operations Manager and Senior leadership to collect, review, and analyze Unsolicited Proposals to determine the impact to the County.

Job Specifications

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and production methods.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction required.
• Ability to use a computer and related software.
• Ability to participate effectively in the formulation of departmental policies and procedures.
• Skill in conducting independent studies and analyses of organizational activities, programs, procedures and operating systems.
• Knowledge of analysis and research techniques, methods and procedures.
• Ability to work independently and analyze, interpret and accurately summarize complex business processes and detailed information.
• Excellent analytical skills, the ability to get along with a wide range of people, good judgment, time-management skills, and creativity.
• Ability to communicate effectively and persuasively, both verbally and in writing.
• Knowledge of English spelling, grammar and punctuation.
• Ability to use initiative and exercise sound judgment in making conclusive recommendations based on business needs.

Physical Requirements

• This job is performed in a professional office environment where employees routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Work Category

• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Minimum Qualifications Required

• Bachelor’s degree in Business Management/Administration, Information Management System, Public Administration, Finance or related field; AND
• Five years of professional experience in the development, implementation, business process analysis and evaluation of business methods and procedures;

OR

• An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.