Business Analyst Consultant - Ecs Tech Enablement - Remote

In this role, as a member of the Technology Enablement team the Business Analyst Consultant will be responsible for supporting operations and program level reporting to improve benefits realization and roadmap execution for Optum Enterprise Clinical Services (ECS) technology strategies. You will be accountable for supporting the benefit owner with identifying, tracking, and measuring benefits aligned with the strategic objectives of the program. The consultant will assist with measuring planned benefits and evaluating performance throughout the delivery process, ensuring that benefits are realized and sustained according to the Benefit Realization Management (BRM) plan.

This is a challenging role that relies on your ability to effectively lead and collaborate both internally and externally, continue to monitor excellence in reporting and align with key stakeholders.

Primary Responsibilities:

• Act as the primary subject matter expert for the Optum Clinical Manager (OCM) business case for operations benefit targets approved by ECS leadership
• Collaborate with stakeholders, development teams, and subject matter experts to understand planned and emerging benefits, measure and monitor performance, and recommend solutions to enhance the value of ECS technology solutions and strategies
• Analyze data, summarize insights, produce executive status updates, triage requests, act as a point of contact for the benefit owner (team director). Identify related trends, issues, and opportunities
• Develop reports and reference documents to align with current delivery timelines and status
• Understand data flows and upstream and downstream impacts of our reporting and data
• Drive best practices in BRM and technology roadmap initiatives through the documentation of targets, performance, and the financial and operational implications

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience performing data analysis to make recommendations and solve complex issues
• Proficient experience with Microsoft Word, Excel, Power Point, Access
• Experience preparing client and leadership level summaries and insights
• 3+ years of experience with technology implementations and or complex project/program support
• Bachelor’s degree in Business, Computer Science, Health Administration, or 3 years of equivalent work experience.
• Experience with reporting and/or visualization tools using BI Tools, Excel, SQL, SSRS, SSIS, Tableau, etc.
• Experience managing multiple priorities and deadlines successfully

Preferred Qualifications:

• Healthcare / clinical experience (UM, CM)