Business Analysis Manager Jobs

You will be responsible for program/process/functional management and normalization guide authoring, collaborating with the business team on business transformation projects to suggest industry standard methodologies and design scalable and optimized business processes. You will also partner with global and regional operations for process improvement and efficiency, measure KPIs to craft compelling visions, make data-driven recommendations, and drive business process automation. You will establish the normalization process post-release and ensure high-quality production deployments. You will consult on the use of re-engineering techniques to improve process performance and product quality, as well as translate sophisticated recurring revenue business problems into business solutions while assessing what can be Out of Box solutions and what should be custom solutions. You will diagram and evaluate existing processes and also organize, lead, and facilitate cross-functional project teams. You will craft, analyze, and present customer behavior metrics, such as funnel conversion, user churn, cart abandonment, and cross-sell metrics. You will also plan, perform and implement process improvement initiatives (such as Lean or Six Sigma). You will create evaluation methods that provide data for process measurement, identifying indicators for future improvement opportunities.

Who You’ll Work With

As part of the Recurring Revenue Transformation organization, you will work on the Recurring Revenue Transformation team. You will work with an ingenious team who strives for excellence in every solution and with authentic, inclusive leaders who will inspire, empower, encourage, and respect your work and wellness. You will be part of the team responsible for Recurring Revenue Policy and PMO for Cisco and will be interacting with global & regional and very cross-enterprise process policy teams to synthesize data from multiple sources to develop key findings and tell a data-driven and holistic story to all levels of leadership.

Who You Are

• 10+ yrs of Agile Scrum Lead/Program/Project Management experience
• Exposure to Customer Data, Install Base, Contracts, Software, Software Subscription Selling & life cycle management.
• MS/MBA/BS/BE in Computer Science or Business or Information Technology or equivalent experience.
• A business Degree for Recurring Revenue and Data Analysis certifications will be an added advantage.
• 1-3+ years of large Commerce and Entitlement & Licensing application experience

Strong 2-3 years of experience in CPQ/Billing/ERP/Sales Operations tools.
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!