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Company | United Bank |
Address | Winchester, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-09-06 |
Posted at | 9 months ago |
- Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
- Conducts audits and oversees completion of monthly and quarterly branch audits
- Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
- Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
- Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
- Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
- Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
- Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
- Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
- Manages overall responsibility for settlement of branch cash
- Refers customers to wealth management, brokerage and commercial representatives as appropriate
- Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
- Manages and coaches the branch sales team to effectively provide financial solutions to customers
- Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.
- As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.
- Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
- Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
- Opens and closes branch office adhering to bank’s security policy and procedures
- Participates as a member of branch-local civic organizations to promote Bank name, products and services.
- Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
- Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
- Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
- Ability to travel to other branch locations as business needs arise
- Strong communication, problem solving, and coaching skills.
- Bachelor’s degree preferred or equivalent work experience
- Demonstrated ability to be flexible and adaptable
- Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
- Proficiency in Microsoft Office products
- Strong planning and organizational skills
- Flexibility on work schedule as business needs arise
- Minimum of two years in a management capacity required
- Demonstrated strong interpersonal skills
- Must possess an NMLS license or obtain NMLS license within 90 days of employment
- Strong sales and service skills
- Organization
- Accountability
- Interpersonal Skills
- Strategic Planning and Execution
- Leadership Skills
- Ability to converse and exchange information with all levels of staff within organization.
- Ability to observe, perceive, identify, and translate data
- Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
- Sitting for extended periods of time.
- Ability to travel via air, rail, automobile and/or bus.
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