Billing Manager (Multiple Locations)

*Please note this is a hybrid role in one of the following locations: Boston, Los Angeles, New York City, Philadelphia, San Francisco, Santa Monica, Silicon Valley, or Washington, DC

Duration: Direct Hire

Job Title: Billing Manager

Location: Hybrid (3 days onsite) – Boston, Los Angeles, New York City, Philadelphia, San Francisco, Santa Monica, Silicon Valley, or Washington, DC

Client: International law firm

Compensation: Competitive, market value annual salary plus bonus and benefits

Position Overview / Responsibilities

Will partner with other Billing Managers on all aspects of the firm’s client invoicing and electronic billing and will be essential in helping achieve departmental goals. Will lead the Billing team and Senior Billing Administrators to ensure timely and accurate billing for the firm.

• Reconcile client accounts as needed and provide analyses when necessary.
• Foster and promote a culture that is inclusive, diverse, equitable, team centric and collaborative.
• Oversee the Billing team during quarterly and annual billing initiatives to ensure Firm goals are met.
• Encourage billing attorneys to establish monthly billing procedures and practices. Work closely with billing attorneys in achieving monthly/yearly Firm targets, while monitoring and securing the integrity of aged work-in-progress.
• Manage, train, and inspire the Billing team in developing and documenting best practices in the performance of all duties and responsibilities.
• Participate in regular Billing Department meetings, monitor billing issues and concerns, and assist in directing the departments to achieve departmental and firm initiatives and goals.
• Manage Billing Department and oversee their coordination of staff responsibilities. Allocate and monitor work assignments to the team. Oversee and facilitate the annual review process for the Billing Department.
• Interact with billing attorneys and secretaries regarding all aspects of billing services and procedures, including following up with partners regarding aged work-in-progress, and communicating with Firm Management, Business Unit Leaders, and Business Unit Directors to escalate at risk accounts when necessary.
• Ensure SRA, Hong Kong Law Society, and HMRC (VAT) rules and regulations are met in accordance with international invoices.
• Respond to high volume of Management, Partner, and client requests relating to billing inquiries and reporting.
• Oversee the Billing team in the coordination of daily and month-end processes and reporting relating to Firm billing and cash postings, prebill distributions, quarterly collection pushes, aged work-in-progress and receivable clean-up, write-down and write-off approval processes, monthly reserve reporting, and fiscal year-end forecasting.
• Manage month-end closing procedures relating to billing and help ensure all monthly billing reports are distributed timely and accurately to Management and billing attorneys.
• Establish internal procedures for processing client billing in accordance with Firm policy. Establish and adhere to Billing team ongoing training to ensure compliance and cross functional training.
• Assist in the development of best practices and processes to support billing and electronic billing for the firm.

Qualifications

• Immediately local to one of the firm’s locations – Boston, Los Angeles, New York City, Philadelphia, San Francisco, Santa Monica, Silicon Valley, or Washington, DC
• Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary.
• Experience with financial/billing software packages and Finance/Accounting organizational operations (Aderant Expert or eBillingHub billing system experience preferred, but not required)
• Minimum of 3 years of professional services industry experience at the Manager level (law firm experience preferred)
• Targeting a Bachelor’s degree, or equivalent combination of education and experience
• Proficiency in MS Office (strong knowledge of Excel)
• Ability to provide a high level of customer service in a fast-paced environment.