Billing Manager Jobs

• Establish payment plans to help patients manage payment of bills
• Respond to patient billing and statement inquiries
• Implement and/or assist/manage processes for verification of patient benefits
• Follow-up and report status of delinquent accounts
• Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
• Coordinate collection of needed insurance documents for billing
• Manage staff in the Billing department (including billing, follow-up, collections, customer service team members)
• Identify and resolve patient billing complaints
• Implement and/or assist/manage internal billing process and procedures
• Execute approved write-offs
• Adhere and follow Billing Service Level Agreement with the Operation
• Prepare and re-submit clean claims in various methods (e.g., electronically, paper, online)
• Rebill insurance companies or other third parties to secure payment for patients
• Review accounts for possible assignment and makes recommendations
• Send delinquent accounts to collection agencies in conjunction with Leadership strategy
• Prepare Health Insurance analysis reports on a weekly basis
• Make recommendations to management for write-offs
• Additional duties as outlined by the Revenue Cycle Director or CRO

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Ability to understand and follow written and verbal instructions
• Excellent interpersonal and communication skills
• Ability to prepare reports and business correspondence in a professional manner
• Strong knowledge of various payers
• Strong accounting skills
• Knowledgeable on ICD-10 and CPT codes
• 3-5+ years of experience
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Ability to work in a fast-paced environment
• Time management skills as related to daily schedules and productivity
• Works under general supervision. A certain degree of creativity and latitude is required
• Commitment to excellence and high standards
• Ability to work independently and as a member of various teams and committees
• Ability to type 45 wpm
• Proficient in MS Office, including intermediate experience in excel
• Familiar with standard concepts, practices, and procedures
• Must be available after hours

• Bachelor's Degree or equivalent experience
• Understand Medicare and Medicaid regulations and guidelines
• Ability to interpret EOB (Explanation of Benefits)
• Thorough knowledge of Athena EMR
• Extensive knowledge of ICD-10 and Condition Codes
• Familiarity with Medicare, Medicaid, Coding, Private Pay, and insurance preferred
• Familiarity with medical terminology
• Familiarity with Microsoft Office Suite
• Ability to collect for healthcare claims from Medicare/Medicaid, commercial insurance, contracted facilities, and individuals

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.