A/V Systems Technician

The City of Sugar Land is seeking a full-time A/V Systems Technician in the Communications and Community Development Department. Why Should You Join Our Team? We are a full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our A/V Systems Technician a starting salary of $59,883 - $76,024 depending on your qualifications. Earning potential for this position is $59,883 – $92,206 per year. We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.

Benefits At-A-Glance:

• Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield;
• 9 paid holidays and up to 3 floating holidays to use at your discretion;
• City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
• Access to multiple mental health benefits and resources, including a robust EAP…
• Longevity pay for each month of service after your first 13 months of employment;
• A generous vacation package with accruals starting on day 1;
• On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
• Paid sick leave;
• A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City;
• Paid Parental Leave
• You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan;
• City-subsidized Medical and Dental Insurance with a variety of plan options;

If we have your attention… Please. Continue. Reading! About the City of Sugar Land The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, parks, museums, restaurants, entertainment venues, and other resources that make Sugar Land a great place to work, live and raise a family. Sugar Land's aggressive economic development program has created a business-friendly environment, and numerous high-profile regional and international corporations have chosen Sugar Land as their corporate home. Sugar Land is also home to an award-winning regional airport and multiple civic organizations for those interested in the community and government.

We are proud to have been named one of the Top 50 places to live in the United States by The Press of Atlantic City and the Top 25 Best Places to Live for Families by Fortune Magazine. We hire people based on their potential, not just their experience. We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

Are we the right fit for YOU?

As a A/V Systems Technician, you will:

• Support the utilization of annual Public, Education & Government (PEG) funding to enhance broadcast equipment and capabilities.
• Support the live broadcast of government meetings and the maintenance of the critical equipment, including audio, video, and network-based units that support public meetings.
• Assist AV needs for end users and departments performing internal and external meeting and events, potentially including suggesting system components and designs, deployment, setup, testing and return.
• Manage and maintain records of equipment loaned to other departments and facilitates their deployment and return.
• Diagnose and repair systems issues rapidly to facilitate the use of installed systems to staff end users for public and internal meetings.
• Interface with A/V contractors, vendors and tech support when needed to upgrade, maintain, or repair systems.
• Assist with repairs and maintenance of other media tools such as firmware updates, functionality testing and cable construction.
• Design, implement, and maintain the City’s audio, visual, automation, and related communications systems for several installations across City facilities.
• Create and maintain an inventory of parts and equipment, current system diagrams and general use workflows.
• Produce coverage of City events for stock footage and use as needed in City videos.
• Establish contacts with regional municipal channel professionals as a resource for best practices.
• Support the creation of relevant video concepts to provide to supervisory staff within both Communications and other departments/areas.
• Ensure that all content meets organizational standards for integrity and production quality.
• Provide occasional backup coverage for City photography.
• Assist with the programming and content management for the City’s 24/7 local origination broadcast channel.
• Create and maintain user manuals and training materials for Communications staff and other system users.
• Assist in the production, capture, and editing of various media products, for promotional, educational, and informational needs as well as assists in live broadcast productions for a variety of purposes, including social media engagement, city events, engagement programs and emergency management.
• Recommend effective strategies and tactics tailored to the needs of the organization.

• Stay abreast of, and comply with, all City and departmental policies and procedures.
• Required to work as an essential employee before, during and after an emergency or disaster, whether natural or acts of war.
• Performs other duties and responsibilities as assigned by Director and/or their designee.

The ideal candidate must be extremely organized and able to manage the logistics of multiple duties with professionalism and strong communication skills. In addition, strong attention to detail and ability to work in a fast-paced environment is critical for success in the role, as are high levels of accuracy, timeliness and dependability. We are looking for someone who can establish and maintain effective working relationships within the organization, work effectively with all levels of employees and management, and assist in providing solutions to challenges that arise.

You are professional and empathetic. Diligent, take initiative and follow through and follow up with projects. Not easily flustered when tense situations arise but are diplomatic and work hard to diffuse conflict and get to resolution. You identify as a public servant and want to leave the world better than you found it. You work well as part of a team but are not afraid to make tough decisions. If this describes you and you meet the following requirements, we would be happy to speak with you:

Education and Experience:

• Municipal experience is preferred.
• Additional relevant work experience resulting in acceptable proficiency levels in the above knowledge; skill and education requirements may be substituted in lieu of specific education requirements.
• Three years’ experience of professional experience in video production, broadcasting, audio/visual industries, or related field.
• Bachelor’s degree in broadcast journalism, television production, film production, electronic engineering, or related field.

Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

The City of Sugar Land is an equal opportunity employer.