Automotive Service Manager Jobs

About us

Rick Ridings Chevy, Buick, Chrysler, Dodge, Jeep, Ram is a growing, family owned dealership in Monticello, IL. We are customer-centric, supportive, collaborative and our goal is to serve all of our customers automotive needs. Customer Experience and Team Development are the main resposibilities for our team leaders.

Service Manager, Automotive Service Manager, Automobile Dealership Service Department, Auto Service Manager

Rick Ridings Chevy, Buick, Chrysler, Dodge, Jeep, Ram is looking for a Service Manager. This is an outstanding opportunity for a rewarding career with a successful family-owned company. Must have a proven track record of LEADERSHIP, strong CSI scores, manufacturer relationships and must be able to motivate, train, and DEVELOP.

Resumes will be kept confidential.

We offer:

• 401K Plan with Employer Match
• Employee Purchase Discounts
• Paid Holidays
• Medical, Dental, Vision Plans, Disability and Life Insurance Plans
• Paid Time Off
• Competitive Salary
• Positive Support
• Paid Vacation

Service Manager Duties include but are not limited to:

• Maintain good working relations with factories
• Provide high quality customer service and satisfaction above OEM standards
• Assist in diagnosing vehicle problems, warranties, services, and repairs
• Effectively operating the service department to achieve overall business performance objectives, including team development, sales, productivity, and profitability goals
• Effectively supervising and managing the work load and schedules of all service department team members
• Perform other duties as assigned by the General Manager
• Motivating, Coaching, and Leading a high-performing service selling and technical team
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations

Service Manager Qualifications:

• Must be results-driven, highly energized, customer service oriented LEADER
• Must have a current, valid driver's license
• Must have a passion for taking care of customers
• HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
• Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
• Computer experience
• Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
• Excellent organization skills and effective verbal and written communication skills

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Vision insurance
• Referral program
• Health insurance
• Health savings account
• 401(k) matching
• Life insurance
• Dental insurance

Day range:

• Rotating weekends
• Monday to Friday

Shift:

• 8 hour shift

Ability to commute/relocate:

• Monticello, IL 61856: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location