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Automotive Service Advisor Jobs

Company

Blain's Farm & Fleet
Address , Decatur, 62521, Il
Employment type FULL_TIME
Salary
Expires 2023-07-27
Posted at 11 months ago
Job Description
What We Offer:

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you and your life. It is one of the reasons we have been named a Forbes Best Employer for four consecutive years!
  • Competitive base pay with annual merit raises based on performance
  • 401 (K) with company match
  • Associate discount
  • We provide development to help you grow your career
  • Internal recognition programs that support an engaged workplace
  • Saturday & Sunday weekend premium pay $2.50 per hour
  • Profit Sharing
  • All major Holidays off
What You’ll Do:
The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. There are three Service Technician positions with regard to level of expertise and duties assigned. Associates will be trained to achieve Level I status.

  • Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
  • Perform Retail Cashier Duties by obtaining and processing customer payments.
  • Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
  • Install batteries, balance wheels, repair and install tires when required.
  • Perform oil changes using LOF procedures when required.
  • Explain work orders and invoices to customers.
  • Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
  • Assist customers with their purchases in a customer service and sales focused environment.
What It Takes:
  • Ability to effectively communicate with customers and coworkers
  • Ability to read and speak English
  • Must have great communication skills
  • Prior retail experience preferred
  • Must be 18 years of age or older
  • Ability to pass pre-employment drug screening and background checks
  • Prior auto repair experience is preferred
  • Ability to work evenings when needed and at least every other weekend