Automotive Service Cashier/Receptionist

About Us
At Parks Toyota of DeLand, we're not simply in the business of selling vehicles: we focus on building relationships, too. We've been serving Volusia County since 1975, and we know we owe much of our success to the community in which we've thrived and the honest reputation we've earned. Parks Toyota of DeLand is a family-owned and operated business, and we treat our customers and employees with the integrity they deserve.
What We Offer:

• Competitive pay plan
• 401(k) retirement plan options
• Opportunity for internal promotion and career growth with company
• Full benefits including voluntary short and long term disability, dental, health, vision, medical

Service Cashier
Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
Responsibilities

• Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
• Gather personal information from customers in order to lend out loaner vehicles
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Answers phones and transfers calls to appropriate people
• Receives cash, checks and credit card payments from customers; records amount received.
• Greets customers at the cashier window in a pleasant and professional manner.
• General office duties as required (filing, faxing, scanning, etc.)
• Answers customer questions about service performed or products purchased, or refers them to someone who can.
• Reconciles cash drawer daily.
• Makes change and issues receipts to customers.
• Computes customer bills.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

Requirements

• Great attitude with a high-energy personality.
• Outstanding communication skills both verbal and written.
• Professional appearance and outstanding work ethic.
• Self-starter and self-motivated.
• Superior customer service skills.
• Ability to work well in a process-driven environment.

Pay
Hourly $14.00/hr