Associate Vice President, Finance And Employee Systems & Services

Lead the team responsible for the functional configuration and management of the University’s enterprise business systems (HRIS, Finance ERP (G/L, A/P, A/R, etc.), Budget, Procurement and Management Information) including business process design, application configuration, system operations, customer support, people infrastructure and project/enhancement planning and champion excellent service delivery. Provide strategic oversight of Decision Support Group (DSG) analytics and reporting for high touch, high impact client utilization of the University’s data warehouse and other core administrative systems’ financial, student and personnel data. Drive service quality, efficiency, simplicity, transparency and sound decision making by establishing best-practice service standards, technology and business process models and continuous improvement initiatives. Promote service excellence by establishing performance benchmarking, data governance and security management paradigms that enable NYU’s academic mission. Exercise overall leadership over NYU’s finance and HR administrative customer support centers by maximizing the capabilities of NYU’s issue management architecture, driving prompt and valuable service delivery. This role has a hybrid work schedule: Two days on-site and three days remote per week.

Required Education:
Bachelor's Degree

Required Experience:
10+ years of experience leading large-scale service and systems delivery at the director-level, or an equivalent combination of education and experience. Must include in-depth experience of the following areas: customer support, case management, applications configuration and management, systems implementation, project management, report analysis, design and development, business process re-engineering, full lifecycle project methodology. Must have demonstrated ability to lead large scale ERP implementations and process improvements

Preferred Experience:
15+ years of experience within a senior management position; including as a department head managing applications both locally and as software as a service. Experience negotiating and executing vendor contracts.

Required Skills, Knowledge and Abilities:
Demonstrated planning, analytical, and interpersonal skills. Excellent verbal and written communication skills. Extensive knowledge of finance and accounting and/or human resources concepts and practices. Expertise in the use of databases, data analysis and modeling as management tools. Knowledgeable in the implementation of a metrics program. Familiarity with industry best practice within enterprise applications and tools that are available.

Preferred Skills, Knowledge and Abilities:
Managed groups responsible for providing customer service to large user populations. Managing a global team.

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $280,000.00 to USD $330,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

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