Associate Project Manager (Remote)

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking an Associate Project Manager.

The position is responsible for ensuring that projects are carried out to the best possible standards, within relevant timelines, at an acceptable cost and in line with overall company objectives, while meeting client requirements for deliverables. They are responsible for setting and meeting client expectations and communicating project progress to all the stakeholders in the project – the client, as well as the sales and operations teams.

Candidates must be confident, highly self-motivated, and able to communicate effectively with a diverse set of parties, both internal and external. This will include lawyers, C-Level corporate clients, technical engineers and litigation support staff from around the world.

Remote, work from home opportunity.

Responsibilities

• Work in tandem with Project Managers, Senior Project Managers to support the completion of active client projects
• Directly manage small, transaction based projects that only include receipt of media, simple processing and shipment of deliverables
• Act as liaison with Operations to understand, communicate and provide administrative support for appropriate solutions for active client projects
• Support Project Management group with administrative tasks including billing, job tracking, scheduling, reporting and answers to client inquiries
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
• Manage content and information on Project Management’s knowledge base, FAQ, and SharePoint documentation repositories
• Input requirements into work order tracking system including project revisions and updates throughout the project cycle
• Assist in the development and maintenance of client and management reports
• Schedule and conduct project meetings to understand project goals, processes, timelines and expectations, documenting meeting minutes as required

Qualifications

• Bachelor’s degree preferred; High School Diploma (or equivalent) required
• Client service-oriented attitude is required
• Teamwork, attention to detail, positive attitude and self-motivation are also important attributes
• Solid written and verbal communications skills are critical to the success of this position
• SaaS, Professional services, Electronic discovery or litigation related experience is a plus
• 3+ years of work experience in project management, administrative or related role

Why You will Love Working for KLD

• A focus on continuous professional development through various training and education reimbursement programs.
• Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.
• KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
• Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
• Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees.
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
• To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance.
• Remote-friendly, flexible working culture, where you can apply to work from a number of global locations.
• 401(k) with employer match to help our employees achieve financial success.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• FREE Employee Assistance Program (EAP) because we all could use a little help and support every now and then.

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
• Smart - We use emotional intelligence when working with one another and with clients
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 25 locations across 16 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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