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Associate Engineer-Ops Academy Jobs

Company

Lumen

Address , Orlando, Fl
Employment type
Salary $43,830 - $97,560 a year
Expires 2023-07-24
Posted at 11 months ago
Job Description

About Lumen


Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology

The Role

Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and an interest in a Network and Telecomm Customer Support role. You will participate in our Ops Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in the areas of network operations, IP, and customer care w you will learn about our technology, networks, products, processes, and customer service best practices. Associate Engineer is an entry level position within the North America Operations organization.

The Main Responsibilities

  • Invoice Processing & Resolution
  • OSP Project Management
  • Project Planning and Work Order Creation
  • Multi-discipline expertise and responsibility
  • Experience Using GIS Software
  • Create Maintenance Requests
  • Order Materials Using SAP
  • Building Relationships with Business Partners
  • Manage Budgets

What We Look For in a Candidate

Minimum Qualifications:

  • Bachelor or Master’s Degree plan in Business, Computer Engineering, Computer Science, Electrical Engineering, Industrial Engineering, Mathematics, Mechanical Engineering, Systems Engineering, Telecommunications or similar field of study
  • Software development skill-set (preferred)
  • Able to complete project assignments within discipline on time and within budget
  • Working knowledge of Microsoft Office software applications

Preferred Qualifications:

  • Excellent verbal and written communication skills.
  • Able to complete project assignments within discipline on time and within budget.
  • Strong analytic, leadership and presentation skills required.
  • Ability to work well independently or within a group.
  • SQL, software development/scripting and/or GIS spatial skills/experience are a plus but not required

What to Expect Next

Requisition #: 328214

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement


We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

43830

Salary Max :

97560

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information . We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.