Associate Application Support Engineer

What You'll Do:

You will be responsible for developing data mapping and logic to extract data from client files and designing customer bill templates to meet client requirements. You will be involved with new builds, enhancements, and complex issue resolution. As an Associate Application Support Engineer, you will have the opportunity to be a key technical partner for new client implementations as well as modifications for existing clients.

• Contribute to our knowledge management repository
• Write Groovy scripts to parse and apply business logic to client data
• Other duties as assigned
• Perform analysis and resolution for assigned cases in a timely and high-quality manner
• Recommend best practices, answer questions regarding feasibility issues, and serve as a subject matter expert on mapping and templating to support Client Services, Professional Services, Sales, Business Development and Marketing
• Identify opportunities to improve processes, automation, and tools within the Application Support team
• Raise issues with requirements or sample data with Senior ASEs and/or Application Support leadership
• Develop solutions with an eye towards efficiencies and repeatability so as to improve the turn-around time and quality of the team’s output
• Write custom reports and perform data manipulation through SQL scripts
• Collaborate with Project Managers to analyze and clarify requirements
• Design and develop templates for the layout of client bills

What You'll Bring to the Team:

• Ability to perform data analysis and develop SQL database queries, along with an understanding of RDBMS such as MySQL, preferred
• Working knowledge of GMC/Quadient Inspire or Adobe InDesign nice-to-have
• Bachelor's Degree in Computer Science, Computer Engineering or similar (or equivalent experience)
• Energy, creativity, attention to detail, and an ability to learn quickly
• Demonstrated ability to develop scripts in Groovy, Python, JavaScript, Java, or a similar scripting language; 0-1+ years of relevant experience in a fast-paced, product-centric environment ideal
• User Interface (UI) development experience and report writing experience nice-to-have
• Prior experience with Agile/Kanban techniques nice-to-have
• Effective in communicating with cross-functional and distributed teams

SALARY RANGE BELOW FOR COLORADO BASED APPLICANTS ONLY

Target Base Compensation: $59,000.00 - $77,000.00 (bonus offered in addition to base compensation)

Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. Billtrust intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location. We encourage you to apply and speak with our Talent Acquisition team to learn more about the total compensation package.

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