Associate Ad, Football Operations/Manager, Football Operations

PAY GRADE: 30E

CONTEXT OF JOB:

The Manager, Football Operations/Associate Athletic Director AD of Football Operations at the University of Delaware is a valued member within the University and Department of Athletics, Community and Campus Recreation (DACCR), upholding and embracing the departmental mission of “Achieving Excellence Together.”

The Manager, Football Operations/Associate Athletic Director AD of Football Operations reports to the Head Football Coach. The incumbent serves as the liaison for football to a variety of internal and external areas for the purpose of coordinating arrangements. This position works in a creative and collaborative team environment where change is embraced, and innovation is encouraged. They will be directly responsible for the Director, Football Creative Services, Assistant Director of Operations, 2 Quality Control staff and Operations Interns. They will also work with a team of support staff to create efficient and effective practices within the Department of Intercollegiate Athletics and Recreation Service and ensuring the football operations are in compliance with University of Delaware, CAA, and NCAA regulations.

The Manager, Football Operations/Associate Athletic Director AD of Football Operations must support the athletics department’s vision of providing an excellent student-athlete experience surrounding all aspects of student-athlete support services. The incumbent will work collaboratively and unified with all support staff disciplines encompassing Health, Wellness, and Sports Performance and Student Development; including, but not limited to, Team Physicians, Athletic Training, Strength and Conditioning, Equipment Operations, Sports Nutrition, Sports Psychology, Student Services and Student-Athlete Development Staff.

MAJOR RESPONSIBILITIES:

Management

• Oversees the expense, reimbursement, and invoice process and reconciliation for coaches, staff, and team.
• Supervises football support staff of Director, Football Creative Services, and Assistant Director of Operations, Quality Control (2), and Operations Interns.
• Oversight for all Video related responsibilities and activities.
• Partners with the business office to continue to update operational policies and procedures for team travel.
• Develops, manages, and monitors the football program budget.
• Participates in Athletics Operations staff meetings to represent football in the planning and implementation of department wide operations policies.
• Ensures football program follows all state, University, and department policies.
• In partnership with the Head Coach and compliance, coordinates and monitors the roster and allocation of football scholarships

Operations

• Coordinates with Event Management staff for NCAA FCS Football Championship, home, post-season contests, when applicable.
• Serves as Football Liaison with Sports Performance and is a CARE team member.
• Keeps abreast of new regulations and relates or translates information as it pertains to football operations.
• Serves as Football Liaison with Student Services, working in partnership with Head Coach and Sport Administrator
  • presents academic issues or concerns with student-athletes to the Head Coach and Sport Administrator.
  • develops leadership and culture programming as appropriate.
• Develops leadership and culture programming as appropriate.
• Serves as Football liaison with Compliance, ensures the football operations follow CAA and NCAA regulations and violations are reported.
• Coordinates administrative procedures associated with the operation of an NCAA FCS- football program. Includes serving as liaison for football to various entities, both within and outside of the department, such as in the areas of operations and grounds-related needs, and equipment.
• Presents academic issues or concerns with student-athletes to the Head Coach and Sport Administrator.
• Oversees football software and technology strategy in partnership with business operations and IT team.
• Liaison for Student Success
• Partner with external relations team on communications, marketing, creative services and ticketing for football program.
• Game manager for home football contests, plans for game-day official’s payments, and serves as liaison to Associate AD for Events and Operations.

Recruiting

• Partners with Head Coach, Recruiting Coordinator and Senior Associate AD on strategy and execution for high school and transfer recruitment
• Provides on-site support for on-campus recruiting functions.
• Creates evaluation tool for recruiting experiences, summarizes results and makes recommendations for improvement

Travel

Oversight for all team, coaches, and staff travel, this includes but is not limited to the following:

• Establishes a detailed itinerary outlining travel plans for both home and away games.
• Negotiates rates with vendors and find partnerships, where necessary, creating consistency and efficiencies within the department.
• Sets logistics for team travel to and from facilities. Includes serving as on-site travel coordinator for off-campus activities.
• Works with coaches to assist with creation and distribution of itineraries, supporting documents and communication for travel logistics.
• Serves as point of contact between vendors and teams.
• Coordinates all aspects of team travel to include airline and hotel reservations, meals, and buses.

QUALIFICATIONS:

• Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.
• Detail- and results-oriented, highly organized, in possession of strong anticipatory instincts with excellent follow through.
• Excellent verbal and written communications skills with the ability to work well under pressure
• Contribute to an environment conducive to the welfare and academic success of the student-athletes.
• Experience in athletics administration, football operations and/or coaching football at a highly competitive level.
• Demonstrated ability to work effectively in a team environment with a diverse constituency and effectively develop relationships that enhance overall departmental goals.
• Responsible for adhering to all rules and regulations of the University, CAA Conference and NCAA.
• Bachelor's degree and four years related experience, or equivalent combination of education and experience.
• Experience working with budgets, tracking budgetary expenditures, providing budgetary controls and manage contract negotiations.
• Demonstrated experience with Microsoft Word, Excel, and PowerPoint; Google programs and Docs.
• Adept at problem solving, creating contingency plans and handling emergencies when necessary. Ability to develop and initiate new strategies
• Establish and maintain effective interactions with the university community, alumni, media, and the public.
• Experience managing and leading people, this includes setting objectives and evaluation of people.
• Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.

SPECIAL REQUIREMENTS:

• This position will require a flexible work schedule based on events including evenings, weekends and holiday. Travel will be required.