Assistant Property Manager (Remote)

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL has a great opportunity to join our Retail Property Management team supporting a portfolio in and around Boston.
**This will be a REMOTE (Work from Home) opportunity but must live within a commutable distance of the Boston area for monthly site visits.
The Assistant Property Manager (APM) is responsible for providing support to the Property Manager(s) in all areas of management for the assigned properties to include maintenance, tenant relations, collections, monthly reporting, annual budgeting, risk management, property improvements, preparation of contracts, collection of certificates of insurance, sales collection and accounts payables. The APM must possess strong organizational skills and be able to manage multiple priorities at one time.
Accounting
Assist PM with preparation and submittal of Quarterly Reports and Budgets and ensure all deadlines are met as required by client.
Follow up with property accountants on Manual Billing Adjustments (or create the MBA’s) as needed per modifications.
Communicate with Property Accountants and A/R person to ensure all unapplied cash is applied prior to cash cut-off to maximize Property Management fee and ensure accurate statements.
Monthly A/R collections and follow-up as directed by PM.
Review Reconciliations with PM for approval and ensure proper mailing of year-end reconciliations. Work with tenants on questions regarding the reconciliations once mailed and follow up on payments.
Processing payables in a timely manner.
Run Yardi reports such as Rent Rolls, AR reports, Renewal Option reports, etc. and post as requested. Upload or download items from Files Anywhere and the Client SharePoint Sites.
Collection and entry of sales in the accounting system or excel spreadsheets and running the sales reports.
Keep track of Real Estate Taxes due dates; ensure checks are processed and mailed by due dates. Follow up to ensure payments were received and processed by the tax authorities.
Administrative Support
Set up new Tenant files and organize per client’s instructions including filing.
Mailing/emailing of Tenant statements. Assist tenants with any questions/issues regarding their statement.
Prepare letters for new tenants such as Possession letters, Commencement Date Certification, Rent Commencement letters, etc.
Request new vendor set up and updates.
Operations
Assist with tenant issues or maintenance calls including follow up.
Maintain/Update Emergency Response Manuals or create for new properties.
Maintenance of property information spreadsheets; including tenant contact, vendor Contract Tracking, Vendor COIs, and building contacts.
Update utility tracking reports.
Assist PM to coordinate tenant improvement and capital projects.
Assist with Acquisition and Disposition processes.
Prepare and process Vendor Agreements. Set up new vendor files and maintain as required by client.
Tenant Insurance tracking in Excel & Jones.
Maintain vendor COIs and follow up on those that are not correct, lacking coverage and expiring.
Prepare incident reports and communicate with the insurance company when needed.
Miscellaneous
Performs additional job duties as requested.
Education/training
Bachelor’s degree preferred
Willingness to take the necessary classes to achieve the Real Estate License.
Years of relevant experience
3 years commercial property management (retail open air or office or industrial experience preferred)
Skills and knowledge
In depth understanding of financial aspects of property performance.
Must be customer focused.
Be able to plan, competency using Microsoft Office, navigating the internet, and general use of computer.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.