Assistant Front Office Manager

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.

Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

The Radisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual to our Front Office team as an Assistant Front Office Manager.

Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.

We are also offering a $500 signing bonus after the completion of our probationary period.

Responsibilities:

• Analyze business forecasts and maximize productivity by adjusting scheduling.
• Work with the leaders in other departments to help create strategies for success through employee engagement and guest satisfaction.
• Interact with guests to create a welcoming environment and resolve any issues they may have.
• Help lead a team of front office employees in a fast paced environment in the heart of downtown Salt Lake.
• Retain front office staff.
• Coordinate with the Sales, Catering, and Housekeeping departments to help provide flawless service to guests.
• Provide employees with coaching and counseling to help them succeed and reach their fullest potential.
• Ensure Guest Service Representatives handle billing and cash transactions properly.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.