Assistant Director Of People And Culture

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.

The Opportunity

We are seeking an Assistant Director of People and Culture, an exciting opportunity to be part of the new Four Seasons Hotel and Private Residences Nashville!

We are looking for an Assistant Director of People and Culture who will assist the Director of People and Culture with the direction of all aspects of the People and Culture division including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel and residences employees. This person will have strong leadership, interpersonal and analytical skills. Can prioritize and adapt to the changing needs of the operation, have solid work ethic, good business acumen and a passion for service. Prior experience in a mixed-use residential hotel is preferred.

Responsibilities Include But Are Not Limited To

• Promote positive employee relations through an environment that encourages open communication, trust, mutual respect and fun
• Reporting to the Director of People and Culture, the Assistant Director is a team builder and supports all leaders and employees within the hotel and residences, ensuring company policies, Four Seasons operating, and service standards are followed, employee engagement is high and financial goals are met
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system (HRIS) and talent management system
• Assist with and support employee events
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
• Ensure compliance with Four Seasons policy and local legislation in all aspects of the People and Culture function
• Lead and oversee the day-to-day operation of the People & Culture Department and collaborate with senior leadership on the implementation of the People and Culture strategy
• Oversee the administration of People and Culture programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• The Assistant Director will plan, lead, direct, develop, and coordinate the policies, initiatives, activities, and staff of the People & Culture department, ensuring legal and labor compliance and implementation of the mission and talent strategy
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employees’ feedback
• You are constantly challenging the status quo and thinking about how we can improve the way we do things to create an even better guest and employee experience
• Handle discipline and termination of employees in accordance with company policy
• You are self-motivated, take ownership of driving your own performance and thrive on being trusted in how you do your job as an expert in what you do best, while also having the appetite to learn how to do new things

The Assistant Director of People and Culture will demonstrate the following key characteristics:

• Proven organizational skills, works well on own initiative and as a team, able to set and meet deadlines with quality results
• University/college degree or diploma required
• Self-confident and able to communicate easily with all levels of an organization from line employees to Senior leaders
• Formal education or certification in Human Resources Management an asset
• Previous experience with benefit administration and employee wellness and safety initiatives
• Strong computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
• Strong interpersonal, communications and presentation skills, both written and oral
• Understanding of hotel operations is an asset
• Minimum of 4 years’ experience in a People and Culture leadership capacity, preferably within the hospitality industry
• Ability to motivate and lead a team of professionals.

About Four Seasons Hotel & Private Residences Nashville

A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck.

Service Culture

Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What To Expect

Competitive Salary & Wages

401(k) Retirement Plan

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

… and so much more!

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf