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Assistant Director Jobs
Company | Syracuse University |
Address | , Remote |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-09-17 |
Posted at | 8 months ago |
Job #
039921
Department Code
23623-1009
Department
Office of Financial Aid
Job Title
Assistant Director
Location
Remote
Pay Range
Commensurate with Experience
Staff Level
S4
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Remote
Unionized Position Code
Not Applicable
The Assistant Director oversees Study Abroad grants and scholarships and NYS TAP, ensuring award amounts are updated to match HESC and monitoring students TAP SAP. Additionally, this position handles all Return to Title IV (R2T4) for students who withdraw within a semester. It will also manage and process various reports such as students returning from a leave and non-attenders (ESPR). This position is also responsible for coordinating and managing all scholarships that come from outside the university, including finding and advertising additional outside scholarship opportunities for students. Lastly, this role will assist with other areas of the office throughout the year such as need-analysis CSS Profile review, financial aid phone queue, and counseling reports.
Qualifications
- Bachelor’s degree required or 3+ years relevant experience.
- Master’s preferred.
- Financial aid experience and/or PeopleSoft experience are preferred.
Job Specific Qualifications
- Patient, friendly, and adaptable, able to work effectively in high-pressure settings as a team member, while maintaining thoroughness.
- Proficient in federal, state, and institutional financial aid regulations and processes.
- Capable of managing multiple projects in a fast-paced, diverse environment, with keen attention to detail.
- Dedicated to diversity, equity, and inclusion for students and staff, fostering a welcoming environment for all backgrounds and identities, and assisting students with financial aid and literacy to overcome barriers to higher education.
- Self-starter with the ability to work independently, prioritize tasks, and require minimal guidance.
- Strong listening, verbal, and written communication skills, with a focus on professionalism, tact, discretion, diplomacy, and empathy. Skilled in supporting diverse, underrepresented students and de-escalating tense situations.
Responsibilities
- Process Study Abroad Awards for SU and visiting students each semester.
- Manage and process reports for Return to Title IV (R2T4), students returning from a leave, and non-attendance (ESPR).
- Review annual CSS PROFILE financial aid applications by applying established needs analysis procedures to determine institutional need and use professional judgment as appropriate to adjust institutional eligibility calculations. Perform outreach via phone and/or email to resolve discrepancies and to request additional documents on incomplete files.
- Assist with the financial aid phone queue and with other counselors¿ general reports throughout the year.
- Manage various Outside Scholarship programs by coordinating requests from outside agencies, manage the scholarship email box, find outside scholarship opportunities for students and update the website/listserv, and coordinating outside scholarship awards into students¿ current financial aid packages.
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
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