Appointment Center Supervisor Jobs
Appointment Preparation Supervisor Jobs
By Tesla
At , Palo Alto
Appointment Setting Professional/Call Center )
By Toyota of North Charlotte
At Charlotte, NC, United States
Appointment Setting Professional/Call Center
By Toyota of North Charlotte
At Huntersville, NC, United States
Athletic Center Supervisor Jobs
By Brasada Ranch
At Portland, OR, United States
Center Supervisor Jobs
By ABS Kids
At Gastonia, NC, United States
Appointment Business Center Scheduler Ii
By University of Arkansas
At , Little Rock, Ar
$31,741 a year
Appointment Business Center Scheduler I
By University of Arkansas
At , Little Rock, Ar
$31,200 a year
Appointment Scheduler - Concord Medical Center
By Summit Medical Group
At Knoxville, TN, United States
Appointment Center Scheduler I
By Denver Health
At , Denver, 80204, Co
$19.23 - $25.96 an hour
Appointment Center Specialist Jobs
By Groundworks
At , Virginia Beach, 23454, Va
$20 - $25 an hour
Are you looking for an exciting and rewarding career opportunity? Become an Appointment Center Supervisor and help us provide exceptional customer service to our clients! We offer a competitive salary and benefits package, plus the chance to make a real difference in the lives of our customers. Join our team today and make a positive impact!
Overview The Appointment Center Supervisor is responsible for overseeing the daily operations of the appointment center, ensuring that customer service standards are met and that customer inquiries are handled in a timely and efficient manner. The Appointment Center Supervisor is also responsible for training and supervising staff, monitoring performance, and ensuring that customer service goals are met. Detailed Job Description The Appointment Center Supervisor is responsible for overseeing the daily operations of the appointment center, ensuring that customer service standards are met and that customer inquiries are handled in a timely and efficient manner. The Appointment Center Supervisor will be responsible for training and supervising staff, monitoring performance, and ensuring that customer service goals are met. The Appointment Center Supervisor will also be responsible for developing and implementing policies and procedures, as well as ensuring that customer inquiries are handled in a professional and courteous manner. Job Skills Required• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to manage and motivate staff
• Knowledge of appointment center operations
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Qualifications
• Bachelor’s degree in business, management, or related field
• At least 3 years of experience in customer service or appointment center management
• At least 1 year of supervisory experience
Job Knowledge
• Knowledge of appointment center operations
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• At least 3 years of experience in customer service or appointment center management
• At least 1 year of supervisory experience
Job Responsibilities
• Oversee the daily operations of the appointment center
• Train and supervise staff
• Monitor performance and ensure customer service goals are met
• Develop and implement policies and procedures
• Handle customer inquiries in a professional and courteous manner
• Ensure customer service standards are met
• Maintain accurate records and reports
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