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Anthropologie Customer Associate Jobs
Company | Anthropologie |
Address | Pasadena, CA, United States |
Employment type | PART_TIME |
Salary | |
Category | Retail Apparel and Fashion |
Expires | 2023-07-18 |
Posted at | 10 months ago |
A Customer Associate contributes to driving sales through providing a genuine and unique experience to each customer.
Customer Experience
Qualifications
Skills
Preferred
Business Awareness: Expert
Customer Service: Expert
Customer Experience
- Omni-Channel Service: provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Customer Connection: initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership
- Business Acumen: understands their contribution to service and selling on every shift in order to impact the store’s business
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Qualifications
Skills
Preferred
Business Awareness: Expert
Customer Service: Expert
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