Analytics Manager Jobs

Who We Are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
What You'll Be Doing:
We are seeking an Analytics Manager to identify, measure, and monitor KPIs for digital sales across our owned sites and key account partners, while making data-driven recommendations for positive business outcomes. The ideal candidate is comfortable with web data, excited about providing optimization insights, ensuring data integrity, and aggregating it for executive visibility. You will work on-site 4 days per week with the opportunity to work remotely one day per week.

• Provide counsel and support to third-party vendors on opportunities to reduce friction or drive sales from internal learnings.
• Perform deep-dive analyses to understand underlying influences on business.
• Distill complex data into simple communication that drives actionable insights on KPIs for both internal and external partners, looking for emerging trends and insights.
• Lead projects within ecommerce/digital analytics that show effectiveness of site enhancements & campaigns. Coordinate with Digital Marketing & CRM to provide comprehensive results on seasonal campaign performance.
• Testing and tracking new partnerships to develop the overall business.
• Explore the user journey through analytical tools to identify areas of opportunity.
• Lead and manage development and organization of digital analytics reporting and dashboards, delivering KPIs to key stakeholder and leadership team.
• Lead UAT and QA of new analytics tags being implemented.
• Conduct ad hoc analysis for internal partners, including in depth funnel and conversion analysis to drive business strategy and ensure ROI on new site enhancements.

We're Excited If You Have:

• Experience with tag management systems and tagging for new site features, site changes, and QA testing.
• BS/BA in relevant field
• An understanding and passion for digital retail landscape, digital marketing tactics, and analysis.
• Excellent communication, presentation, collaboration, and time management skills .
• Business acumen, analytical and problem-solving skills, with meticulous attention to detail
• 3+ years of analytical experience with R, Python, Matlab, Minitab in B2C eCommerce business is a plus
• Proficiency with Microsoft Excel/Word/PowerPoint/Teams/Access.
• 4+ years professional experience
• 2+ years’ experience using site analytics tools (Google Analytics, ContentSquare, etc) on eCommerce websites; SQL a positive.

Why you'll love working here:

• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.
Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.