Analyst, Crew Resources- Remote

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Buddy passes for your friends so they can experience what makes us so great.
• Flexible work schedules that support work/life balance.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flight benefits for you and your family to fly on Frontier Airlines.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

Collect, compile and analyze data relevant to crew staffing and budgeting to include crew utilization and crew efficiency. Assist manager of crew staffing with development of staffing and budget plans. Coordinate with external hotel business partner on cost analysis and cost control as it relates to crew hotel accommodations, including interaction with union hotel committees. Drive continuous productivity, efficiency and operational performance improvements through analyses related to the staffing and scheduling of Pilots and Flight Attendants. Work closely with the Finance and Network Planning teams to identify and resolve obstacles related to crew efficiency, crew hotels and operational performance.

Essential Functions

• Assist with financial and operational implications of proposed marketing schedules on hotels and staffing to support long-term profitability.
• Assist Crew Staffing & Analysis Manager in the development of ongoing measurement and reporting of departmental objectives.
• Coordinate with Finance on development of Pilot and Flight Attendant salary, hotel and per diem budgets.
• Assist with analysis on potential work rule changes to identify the associated headcount, cost and operational impact.
• Respond to data requests from internal Frontier customers in Flight Operations, Inflight, SOC, Marketing and Finance.
• Assist with and maintain master & ad hoc hotel lists, process contracts with Finance and Legal, Crew Feedback reports, Hotel Invoicing and any other crew hotel administrative needs
• Coordinate Crew Hotel Site Visits with Unions and Hotel Vendor. Participate in travel and site visits as necessary
• Support Crew Staffing & Analysis Manager with related metrics including absences, productivity, efficiency and operational performance as it relates to the scheduling of crews.

Other Functions

• Assist with other ad hoc projects and processes as needed.
• Establish and maintain industry contacts in an effort to understand Frontier’s relative crew productivity.
• Produce daily/weekly/monthly management reports related to budget performance, operational performance, crewmember productivity, crew hotel expense, and contract compliance.

Qualifications

• Bachelor’s Degree (analytical emphasis preferred) or equivalent related work experience required
• Equivalent financial/business related analytical experience can be substituted for crew planning/scheduling/hotel experience
• Previous crew optimization systems or similar staffing optimization experience preferred
• High degree of proficiency in Microsoft Office products with an emphasis on Excel and PowerPoint
• At least three years of crew planning or crew scheduling experience required, including experience developing both short and long-range crew staffing plans

Knowledge, Skills and Abilities

• Demonstrated analytical and organizational skills
• Ability to identify, compile and analyze relevant data to develop decision-support models
• Ability to clarify ambiguous or inconsistent situations
• Strong verbal and written communication skills
• Ability to maintain composure under pressure and able to prioritize multiple tasks

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Remote work available

Some travel required

Physical Effort

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

• None

Salary Range: $44,800 - $56,000

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.