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Technical Support Hero Jobs

Technical Support Executive Jobs
By Litera At United States
Manage customer/prospective customer relationships effectively
Manage multiple assignments in a fast-moving environment and work effectively with a team
Experience with .Net, SQL, and/or Linux
Basic knowledge of IIS, DNS, DHCP, SCCM, VMware, Active Directory
Ability to perform remote troubleshooting
Experience with legal documents, processes, or software preferred
Customer Support Hero, Flickr
By SmugMug At Mountain View, CA, United States
Organizational skills with the ability to manage numerous priorities at once
Acknowledge, troubleshoot, and resolve customer inquiries and complaints
Excellent written and communication skills
Ability to not only work independently, but as part of a team (all remotely!)
Role reports to: Customer Support Manager
Communicate with customers through email and social media
Technical Support Officer, Mcgl
By Jhpiego At Washington DC-Baltimore Area, United States
Take lead in knowledge management for PMH, including tracking and updating the literature as it is published and sharing with team.
Support select communications/knowledge management tasks, including managing the COP platform, listservs, tracking email campaigns, updating resources and tracking new memberships and.
Ensures knowledge management is maintained for all portfolios.
Communicate important management-related information (deadlines, new processes, etc) to technical teams and partners
Supports partner communication and management; including consistent engagement to keep partners updated, share documents/learning and identify areas for future collaboration.
Understanding of basic financial management principles and budgeting.
Technical Support Enigneer Jobs
By Serrala At , Remote
Experience in document capture and/or content management systems such Brainware, Kofax, or Captiva
Escalate to the appropriate management level when SLA thresholds are violated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Update, maintain, and administer the Support Center Knowledge Base
Manage the entire service request process ensuring adherence to SLA
Manage support communications for/to all third-party vendors for their solutions to ensure prompt customer technical support to the customer
Technical Support Employee Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Informs department management if work orders are not completed in a timely manner or to the satisfaction of the requestor
Previous experience providing outstanding guest service skills over the telephone
Provides great guest service skills to guests and fellow associates in a professional manner at all times
Previous dispatch experience using a work order system preferred
Previous experience working in an Engineering/Facilities environment preferred
Receive phone requests for service and/or repairs from guests and internal departments
X-Ray Technical Support Jobs
By Sherman College of Chiropractic At , Boiling Springs, 29316, Sc
At least two years of management, supervisory or teaching experience is preferred
Required Knowledge, Skills, and Experience:
To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; or participating in professional societies
Knowledge of radiological standards, requirements and regulations (i.e., equipment uses and maintenance, safety, cleanliness and infection control policies)
Experience, knowledge or credentials in the area of chiropractic radiography is preferred
Computer skills: Experience in Digital Radiography, Electronic Health Record (EHR) systems as they pertain to radiological procedures and MS Office
Technical Support Jobs
By Loxone At Philadelphia, PA, United States
Electrical / Network / Programming skills
Benefits include 401k, medical, dental and PTO
Assisting partners (electrical contractors, system integrators) in project design and execution through phone, video and email support
Onboarding new Loxone partners to make them comfortable with the products
Regularly connect with partners to build a trusting relationship with the Loxone brand
Increasing revenue with the existing Loxone partner network by understanding your partners’ business
Apprentice, Technical Support Jobs
By Center for Justice Innovation At New York, NY, United States
Excellent analytical, judgement and problem-solving skills;
Strong verbal and written communication skills;
Ability to prioritize and manage multiple streams of information and tasks;
Responsibilities include but are not limited to:
Shadow technicians to learn and apply troubleshooting for common tech issues and requests;
Prepare and image desktops and laptops;
Technical Support Jobs
By Sintra Technologies Inc At United States
Fresher with the below skills knowledge or 1-3 years experience would be great!
Must have skills: à JavaScript, Node.JS, Linux Operating System
1) Basic Audio & Video codecs
5) Networking is a Plus
6) SOC compliance and TLS would be a good to have
Technical Support Officer - Jobs
By TheHiveCareers At United States

DESIRED ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

Technical Support Jobs
By Stellar Professionals At Richmond, VA, United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Experience in continual service improvement initiatives, project management, project coordination, governance, and risk management.
Bachelor's degree in an Information Technology related discipline work experience may meet this requirement
Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions.
Certified Data Management Professional (CDMP) - Associate or Above
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, etc.
Technical Support Jobs
By NOVALINK SOLUTIONS LLC At Phoenix, AZ, United States

Diagnose and resolve software and hardware incidents, including operating system and a wide range of software applications. Take ownership of issues by carrying out problem analysis to implement ...

Entertainment Super Hero/Villain - $21.00/Hr.
By Six Flags At California, United States
Working in extreme heat, sun, cold, wetness, humidity and temperature change.
All lifts over 51 lbs. require help from a coworker or mechanical device.
Overtime of adults may be required from time to time to accommodate the business need
Chest: 32” to 34” (cup size - B/C)
Shoes: Up to a Men’s 13
Shoes: Up to a Men’s 12
Entertainment Super Hero/Villain - $21.00/Hr.
By Six Flags Magic Mountain At Santa Clarita, CA, United States
Working in extreme heat, sun, cold, wetness, humidity and temperature change.
All lifts over 51 lbs. require help from a coworker or mechanical device.
Overtime of adults may be required from time to time to accommodate the business need
Chest: 32” to 34” (cup size - B/C)
Shoes: Up to a Men’s 13
Shoes: Up to a Men’s 12
Customer Happiness Hero Jobs
By Hello Innovation At Detroit, MI, United States
Top of market pay. Along with a full benefits package including health, dental and 401k.
Experience to prepare you for whatever career lies ahead. Including training and mentorship opportunities from some of world’s top talent.
No babysitter required. You’re the ambitious, “roll up your sleeves” type that’s ready to get the job done.
You’re a modern-day MacGyver. You’ve never met a problem that couldn’t be solved.
You’re ready for anything that comes your way. You’re comfortable with a little chaos and are always up for the challenge.
You get it right, down to the last detail. You believe the difference between mediocrity and excellence is attention to detail.
Customer Success Hero Jobs
By Simplero At New York, United States
Please note -- this role is remote. Weekday AND weekend availability is required
Ensure a flawless experience through every step of the customer journey (onboarding, training, follow-up, etc.)
Develop and maintain technical documentation to facilitate knowledge sharing and improve the efficiency of future implementations
Work on side projects (improve internal processes, enrich our support offer, create roadmap for upcoming quarters, etc.)
5+ years Customer Success/Support experience, ideally in a SaaS B2C environment
Proven technical background with experience working on complex software, services or products
Technical Support Jobs
By Green Geeks At , Remote
At least 2-3 years of experience with cPanel/WHM & the web hosting industry
Have experience with common web hosting environment; CloudLinux, cPanel/WHM, Softaclous, WHMCS, Kayako help desk
Have an understanding of different hosting products such as Shared, Reseller, and VPS
Have a firm understanding of open source software such as WordPress, Drupal, Joomla, etc
Have a reliable high-speed internet connection
Comfortable speaking with customers via telephone, ticket and live chat
Technical Support Manager Jobs
By Black Book At Lawrenceville, GA, United States
Deep knowledge of customer service case management systems
Change management, business process reengineering or best practices implementation experience
Certification in Project Management, Scrum or other development methodologies
Advocate for the experts providing technical support by utilizing active listening skills and providing guidance for difficult situations
Participate in managerial activities to ensure resolution of technical support escalations
Train, mentor, and coach hard/soft skills
Technical Support Jobs
By Peritus Inc At Chicago, IL, United States

Mainframe system knowledge with ACF2, reflection tools

Associate Manager, Hero Content Packaging - Warner Bros. Discovery
By Warner Bros. Discovery At New York, NY, United States
Expansive copy-writing skills with social experience preferred
Create and manage Bleacher Report’s packaging strategies around premium content
Passionate sports fan with 3-5 years of experience in digital media and content strategy
Proven experience packaging content across multiple social platforms
Extensive knowledge of latest sports culture trends and how to leverage in digital media
Experience editing for social platforms like YouTube, Instagram and TikTok

Are you a tech-savvy problem solver? Do you have a passion for helping others? We are looking for a Technical Support Hero to join our team and provide exceptional customer service! As a Technical Support Hero, you will be the first point of contact for our customers, troubleshooting technical issues and providing solutions. If you have a knack for problem solving and a desire to help others, this is the perfect job for you!

Overview Technical Support Hero is a role that provides technical support to customers and clients. This role is responsible for troubleshooting technical issues, providing technical advice, and helping customers and clients with their technical needs. Detailed Job Description The Technical Support Hero is responsible for providing technical support to customers and clients. This includes troubleshooting technical issues, providing technical advice, and helping customers and clients with their technical needs. The Technical Support Hero must be able to quickly identify and resolve technical issues, and provide clear and concise instructions to customers and clients. The Technical Support Hero must also be able to communicate effectively with customers and clients, and provide excellent customer service. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to provide clear and concise instructions
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Knowledge of customer service principles
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Knowledge of customer service principles
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Knowledge of customer service principles
Job Experience
• At least two years of experience in a technical support role
Job Responsibilities
• Troubleshoot technical issues
• Provide technical advice
• Help customers and clients with their technical needs
• Provide clear and concise instructions
• Communicate effectively with customers and clients
• Provide excellent customer service