Administrative Assistant Jobs

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

We are looking for a candidate who can be hands on, a team player, and can provide excellent customer service to our residents. In this role you will be responsible for providing clerical and administrative support tothe community association’s General Manager. You will act as a liaison between the community manager and homeowners. The following responsibilities are what you can expect in your new role.

• Interact with vendors and assist with addressing emergency requests as necessary
• Responds promptly to homeowner inquires via phone, email, work order, letter, or in person
• Prepare newsletters, flyers, and informational products to inform homeowners of various activities, projects, and announcements.
• Maintain property files and unit files.
• Assist in preparing agendas, update management reports, and assist in collecting documentation for board meeting packages.
• Staff the association's management office during assigned days/hours.Answer telephone calls, greet visitors and field walk - inrequests from homeowners, vendors and visitors.
• Assist General Managerwith processing new homeowner welcome packets, as well as issuing key fobs, pool passes, and access keys.

Requirements

• High School Diploma or GED Required
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)at a proficient level.
• Self-motivated, proactive, detail oriented and a team player.
• Excellent telephone skills.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional customer service skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.