Administrative Assistant Jobs

POSITION SUMMARY

The Administrative Assistant is a key member of the team and will be the liaison between the administrative office and operations. This position will perform a wide range of administrative office and operations support activities to facilitate the organization's efficient operation. This role requires the ability to exercise independent judgment with schedule management and customer service interaction in alignment with organizational goals.

ABOUT CLOUD 9 SHEEPSKIN

Our mission at Francis Enterprises LLC is to provide natural products that offer comfort to the customers we serve. Our product lines include Cloud 9 Sheepskin, RJ’s Fuzzies, and Simply Natural. We are a company that is interested in our employees succeeding and growing along with us. Our core values are the backbone of our business and guide our hiring process: we are inspirational, disciplined, aligned, responsible, committed and results oriented.

OBJECTIVES

• Accurately record transactions and communicate to the administrative manager promptly
• Schedule and confirm appointments
• Handle customer reception with a professional, friendly, and positive attitude
• Manage an organized work area in a neat, clean, and organized manner
• Monitor all activities are completed according to the agreed-upon plan and specifications
• Coordinate with project managers to ensure seamless project delivery experience
• Maintain professional relationships with stakeholders at all levels
• Confirm project timelines acting as the liaison between leadership and field services
• Manage customer relationship manager (CRM)
• Attend and participate in internal meetings and complete required training
• Perform other related duties as assigned by management

COMPETENCIES

• A proactive approach to problem-solving and process improvement
• Well-organized and able to prioritize multiple tasks and responsibilities
• Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
• Outstanding organization and administrative skills
• Ability to think individually as well as collaboratively when approaching job responsibilities
• Ability to thrive in an environment of change and growth
• Strong written and verbal communication skills, clearly communicating by phone or in-person

EDUCATION AND EXPERIENCE

• 2 years of administrative support experience, preferably in the construction industry
• High School Diploma or Equivalent (GED)
• Strong understanding of Excel and Microsoft suite

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Local travel up to 10%

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cloud 9 Sheepskin recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.