Administrative Assistant Ii Jobs

Performs administrative office support-related work for department staff, the general public, and one or more projects and/or specialized programs. Work requires contact with middle and high-level managers and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.
Essential Duties:

• Responds to customer inquiries and maintains records according to specific guidelines and procedures
• Processes receipts and invoices for payment
• Creates requisitions, blanket purchase orders, and enters receipts in PeopleSoft in support of the division or district
• Runs queries and reports in a variety of application/systems
• Attends meetings with supervisor; takes notes, summarizes, and follows up on any actions that need to take place
• Evaluates and researches information to solve customer service problems.
• Enters information into databases, processes letters to customers, and performs other general clerical services
• Conducts physical inventory; verifies inventory findings, reconciles, and enters adjustments in computer system as needed

Minimum Qualifications:
Education: High School Grad or Equivalent in general high school studies .
Experience : 1 year in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent) . College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Competencies:
Knowledge of:

• Automated record-keeping methods
• Applicable computer systems and applications

Skill in:

• Office support procedures including proper business telephone etiquette, internal communication strategies, and using basic office equipment
• Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved
• Analyzing and organizing business and technical data
• Preparing technical/statistical reports
• Administrative support practices and procedures to include writing, editing and reporting writing techniques, recording meeting notes, record keeping and records management

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools
• Sitting - prolonged periods of time
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
• Light work: Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs.
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers

Conditions of Employment:
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)
Position Information
TxDOT's Support Services is looking for an Administrative Assistance to perform administrative office support-related work for department staff, the general public, and customer service work related to the Digital Print Center. Work requires contact (in person, electronically, and telephonically) with middle and high-level managers, customers, and vendors
Benefits And Perks
At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

• Alternative Work Schedules
• Comprehensive Wellness Program/Wellness Leave Incentives
• On the Job Training
• Retirement Pension
• Paid Leave/Holidays
• Tuition Assistance Program
• Career Development Programs/Opportunities for advancement
• Health Premiums paid at 100% for full-time employees
• Low Turnover

For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Job
Exec/Admin/Clerical/Legal
Schedule
Full-time
Employee Status
Regular
Job Type
Standard
Job Level
Non-Management
Job Posting
May 19, 2023, 12:55:12 PM
State Job Title/s
Administrative Assistant IV
Military Occupational Specialty (MOS)
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
To view the MOS codes please click on link below and click on the appropriate occupational category.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Applicant Information
The Texas Department of Transportation is an Equal Opportunity/Affirmative Action Employer, and does not tolerate discrimination in the workplace. We are committed to a diverse and inclusive workplace. All employment is decided on the basis of qualifications, merit and business need.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Please click this link to read the information for applicants: Additional Applicant Information