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Accounts Receivable Specialist-Us- Remote

Company

Access
Address , Woburn, 01801, Ma
Employment type FULL_TIME
Salary
Expires 2023-07-26
Posted at 1 year ago
Job Description

Description

Job Summary
The Accounts Receivable Specialist will be responsible for the entry of monthly invoicing for North American billing into client procurement portals. The analyst will enter, monitor and manage invoice submissions to drive timely collections. Working with the collections supervisor, the collections analyst will resolve complex collection escalations and exceptions with both internal and external customers. The portfolio of customer portal customers is approximately 375 customers requiring over 700 monthly submissions.

Primary Functions:
  • Monitor outstanding account balances for determination of next steps in the collection process.
  • Onboarding , registering and setup new customers into the monthly process in a timely manner
  • Communicate with customers to convey issues related to portal submission and drive resolution.
  • Perform customer account reconciliations as needed.
  • Responsible for the collections of accounts that utilize a procurement portal.
  • Responsible for continuous improvement activities by developing and implementing efficiencies within the department that will add value to the process.
  • Meet with collections supervisor monthly to review pending issues and discuss resolution plan.
  • Work with cross-functions teams and be able to attend internal and external meetings when needed.
  • Keep detailed log of portal website for all North American locations, including username, password and other specific and/or unique instructions.
  • Analyze rejected submissions and be able to identify issues, make corrections and resubmit.
  • Assist the Collections Manager / Supervisor as needed.
  • Responsible for the timely submission of monthly billing into the appropriate procurement portal.

Secondary Functions:
  • Ensure all accidents and injuries are reported immediately to your supervisor.
  • Work Overtime as necessary.
  • Know and understand defined role in the Company Disaster Recovery Plan.
  • Travel between facilities when necessary.
  • Advise the appropriate manager of any issues requiring immediate attention.
Other Responsibilities:
  • Comply with all company policies and procedures.
  • Other duties as assigned by Supervisor.
Education and Years of Experience:
  • At least 4 years business experience required in collections or accounts receivables.
  • High School Diploma or equivalent required.
Certifications, Licenses, Credentials:
  • None
Knowledge, Skills, and Abilities:
  • Ability to prioritize and organize work flow and procedures; while exercising judgment and discretion in problem situations.
  • Highly organized with keen attention to detail.
  • Prior experience with billing and/or collections in a corporate environment.
  • Ability to work independently.
  • Excellent presentation skills.
  • Must have working knowledge of Microsoft Office applications, including the use of adding machines.
  • Ability to complete paperwork accurately and completely understand the importance of detail.
  • Ability to work collaboratively in a team environment.
  • Must have experience working with customer portals such as Ariba, Coupa, OpenInvoice, etc.
  • Strong communication skills, both oral and written, including the ability to communicate with tact and poise in demanding situations.
Physical Requirements (lifting, etc.):
  • Body motor skills sufficient to enable incumbent to move from one office location to another.
  • Digital dexterity and hand/eye coordination in operation of office equipment.
  • Ability to speak to and hear customers and/or other employees via phone or in person.
  • Sitting for long periods of time.
  • Periodic lifting up to 10 pounds.

All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities