Accounts Receivable Specialist - Mb

Position Summary:
This position is responsible for initiating the direct withdrawal/deposit of funds from customer bank accounts and/or posting to customer credit card, analyzing cash receipts and posting to customer accounts, resolving unapplied cash/credits, manage the process to transfer Store ownership between parties, and analyzing customer accounts to bring delinquent balances current by working with business owners to resolve payment/billing issues on outstanding invoices and, if applicable develop payment plans.
Position Responsibilities may include, but not limited to:

• Initiate, audit, approve and transmit multi-million daily bank and credit card file transmissions to banking partners, independent of daily supervision
• Assist team members with their day-to-day activities
• Perform root cause analysis on all payment issues and proactively identify preventive steps to eliminate issue from reoccurring going forward
• Reduce Days Sales Outstanding (DSO)/improve cash flow on assigned Customers by proactively promoting conversion of payment method from Check to Same Day ACH or the credit card payment program
• Assist in preparation and presentation of training sessions for Associates, other departments, and customers
• Own all Accounts Receivable payment processing/cash application, analysis of account open balances/customer payment deductions, reconcile electronic payment files, and drive collections efforts for invoicing in assigned Regions
• Customer relationship management working directly with customer owners and management providing world-class customer support to resolve billing issues and/or secure payment adhering to data governance and financial credit terms policies in all interactions
• Other projects or duties as assigned.
• Manage Past Due accounts in compliance with Company Credit Policy. Notify Distribution Center General Manager, Accounting Manager, and Customer immediately of any insufficient fund transactions, documenting all collection calls, and creating a plan of action with the customer to ensure receipt of funds within Market Credit Terms
• Create and maintain procedural documents (Standard Operating Procedures) for all job responsibilities
• Lead and/or participate in strategic projects/initiatives and team activities
• Manage Group email box professionally responding to customer inquirie
• Actively identify process improvements in the receivables process
• Analyze outstanding invoice aging report and action as appropriate. Provide Finance and Distribution Center Management with Aging Reports and planned action to recover outstanding balances
• Manage the timely and accurate transfer of legal ownership of customer stores and banking changes between legal entities and business owners

Required Skills and Experience:

• Bachelor’s Degree with 0 - 1+ years of business experience in a multi-million dollar, high-volume transaction financial setting preferably in Accounts Receivable/Collections with demonstrated success interacting directly with business owners and Executive Management
• Proficient in Microsoft Office. 3+ years experience using Excel VLOOKUP and Pivot Tables to create reports for internal distribution
• Demonstrated ability to successfully work independently and as a member of a team
• Must possess professional demeanor and outstanding customer service and verbal/written communication skills
• 3+ years of proven analytical experience with A/R Aging reports and demonstrated improvement in aging metrics
• Ability to work some evenings as required by demands of position
• 4+ years of experience independently problem-solving/trouble-shooting billing and other financial issues leading to prompt payment of outstanding balances. Demonstrated ability to perform root cause analysis of issues and identify/implement solution to prevent reoccurrence
• This position must pass a post-offer background and drug test
• Must be able to meet deadlines and deal with pressures associated with those deadlines
• Excellent organizational skills and effective prioritization and management of multiple requests and ability to handle multiple projects at the same time

Preferred Skills and Experience:

• 3+ years of JD Edwards preferred
• Power BI and SQL queries experience
• Supply Chain experience (distribution, food industry, or manufacturing environment) preferred

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As an Equal Opportunity Employer, Reyes Holdings companies will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.