Accounting/Tax: Hiring Multiple Entry-Level Tax Examiner Associates!

If this sounds like you, continue reading below to learn more about career opportunities with our Department!

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. We emphasize a customer-focused approach to tax administration through courtesy, accuracy, responsiveness, and equitability in each interaction with Ohio taxpayers. Our Department is comprised of a diverse and inclusive workforce, and we invest in each employee through in-depth tax training.

As an employee of the Department, you will experience many benefits such as:

• Public Service Loan Forgiveness program
• Competitive total compensation package (including medical, dental, and vision insurance)
• Tuition reimbursement
• Future opportunities for hybrid telework schedule
• Exceptional retirement package offering employer-match benefits through OPERS
• Work-life balance
• Health and wellness incentives
• Annual wage increases (including 3 in the first 18 months)

As a Tax Examiner Associate (TEA), you will:

• Undergo comprehensive training on a wide array of tax types such as individual income, school district withholding taxes, and business taxes.
• Play a crucial role in assisting, educating, and providing system assistance to taxpayers through working correspondence via email, letters, and telephone.
• Be given the opportunity to learn about and become an expert in the various taxes assessed by the State of Ohio.

Tax Examiner Associates are desired in numerous divisions across the Department and will be filled according to need as well as individual qualification. After your initial 365-day probationary period, you will be eligible to apply for positions throughout the Department. We promote qualified team members from within our own Department, providing career advancement and leadership opportunities to those who want to grow with us.

Please click here to review the Official Position Description.

• Taxation Office Practices & Procedures — Knowledge of office procedures & systems such as managing files & records, designing forms, & other office procedures & terminology.*
• Customer & Personal Service — Knowledge of principles & processes for providing customer & personal services including active listening, assessing & understanding customer needs, meeting quality standards for services, & evaluating customer satisfaction.
• Business & Accounting — Knowledge of business & accounting principles & practices, & the analysis & reporting of financial data.
• Law & Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, & agency rules pertaining to taxation.*
• Mathematics — Knowledge of arithmetic, algebra, & descriptive statistics & their applications for problem solving.

• Computer Use – Skill in using a personal computer & applicable software (e.g., word processing, spreadsheet, database, statistical packages).

• Oral Expression — The ability to communicate information & ideas in speaking so intended audience (e.g., taxpayers, tax practitioners, attorneys, CPAs, Enrolled Agents, & other government personnel) will understand.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.It may not involve solving the problem, only recognizing there is a problem.
• Establish & Maintain Effective Working Relationships – The ability to develop constructive & cooperative working relationships with others & maintain them over time.
• Oral & Written Comprehension — The ability to listen to, read, & understand information & ideas presented through spoken words, sentences, & writing.
• Written Expression – The ability to communicate effectively in writing as appropriate for the needs of the audience (e.g., taxpayers, tax practitioners, attorneys, CPAs, Enrolled Agents, & other government personnel) including using the correct meaning & spelling of words, rules of composition, & grammar.
• Critical Thinking — Using logic & reasoning (including finding relationships among seemingly unrelated events) to identify various solutions, conclusions, or approaches to complex problems; evaluate their strengths & weaknesses (including understanding implications for future decision-making); & choose the most appropriate one.