Account Representative | Lancaster Jobs

Position Description

At Joseph T. Ryerson & Son, Inc. we take pride in being an industry leader in metal processing and distribution. Since 1842, it has been our mission to provide our customers and communities with the absolute best in carbon steel, aluminum, stainless steel and more!

Metal is the most essential and sustainable material on the planet and a part of our everyday life. As a member of the Ryerson family, you will have an opportunity to provide metal to customers across industries that make things such as high-octane sports cars and trucks, electric vehicles, sports stadiums, arenas, luxury hotels, first responder equipment, military, aerospace technology, props used on movie sets and even the smart phone you may be using to apply to this role!

See what we do and more at https://www.ryerson.com/services/what-we-do.

What’s in it for you at Ryerson?

▪ Three weeks of vacation, paid sick days, and holiday pay

▪ 401(k) with employer match

▪ Comprehensive medical, dental and vision insurance available Day 1 of your start date

▪ Paid Maternity and Parental leave

▪ Health and wellness programs

▪ Tuition Reimbursement

▪ “Ryerson Gives Back” to our local communities

▪ Diversity and Inclusion initiatives

▪ and more!

We are looking for an Account Representative to join our team in Lancaster, NY

Essential Duties And Responsibilities

▪ Processes customer orders, makes sales calls and works to establish relationships with customers.

▪ Build territory/account approach and monitor resources.

▪ Works with different departments to execute account development plans.

▪ Works within established procedures with a moderate degree of supervision.

▪ Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

▪ Prioritizes concurrent customer's demands and provides satisfactory service to all.

▪ Balances concurrent requests for assistance from internal and external customers for customer service issues.

▪ Tasks must be completed with speed and accuracy.

▪ Other duties as assigned by management and supervision

Position Requirements

▪ Bachelor’s degree preferred

▪ Prior Sales Or Industry Experience Is Preferred

▪ Excellent professional written, verbal and interpersonal communication skills required

▪ Proficiency within Microsoft applications (Outlook, Excel, Word) required

▪ Ability to multi-task and prioritize in a rapidly changing environment

▪ Positive attitude, competitive, goal-oriented, driven with a passion to excel

▪ Flexible and solutions-oriented

▪ High degree of business ethics

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.