Account Manager Jobs

**Before Applying to this position please make sure that you have read this is hybrid 2-3x per week in one of the specific locations listed below**

Must live in Boston, Wellesley, Woonsocket, NY (Soho), Hartford area.

Job Title: Account Manager

Client Location: MA/RI/NY/CT (Hybrid)

Starting: 06/26/2023

Salary/Pay Rate: $49.32 - $54.80 Hourly

Hours: Full-time

Duration: 12 months

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Description:

As an Account Manager, you will be responsible for helping the Sales Organization grow advertising partnerships by engaging with clients on behalf of a fast-growing retail media arm at the 4th largest company in the US.

You’ll be responsible to coordinate and drive the successful completion of projects including creative ad feedback and approvals, campaign launches and other key deliverables. Account Managers need to excel in problem-solving and project management and should be well-organized, detail-oriented and flexible. The Account Management team works cross-functionally with Sales, Audience & Analytics, Creative and Media teams which requires strong communication skills and the ability to follow through on projects while maintaining accountability, all critical elements of this role.

Externally, you will engage with clients to gather information about the overall campaign objective to understand KPIs, media platforms, targeting parameters and other media-related requests. Account Managers work directly with advertisers and/or their national media and shopper marketing agencies, and therefore need to clearly articulate complex processes in a simplified manner while coordinating with multiple external and internal stakeholders. You’ll bring your prior experience working on a cross-functional, revenue-generating team within a large organization to demonstrate exceptional client service. Your ability to prioritize, operate with efficiency and communicate with excellence will translate into seamless executions, leading to trusted relationships with advertisers.

Reporting to the Industry Manager of Consumables & General Merchandise, you’ll maintain a client-first approach and will hold the advertiser relationship in the highest regard. We want to stand out as being easy to work with and we know that’s part of your personal brand as well. In fact, that skill will also prove to be important internally as you work with other teams in a coordinated fashion. Your willingness to roll up your sleeves and navigate the twists and turns that come with building a retail media network from scratch will make you a real fit for our culture.

We’ve seen immense success in our first 2 years, and a lot of that is due to a team of strong talent unincumbered by traditional role definitions. While our overall direction is clear, we value a scrappy way of working and are looking for someone like you that thrives in a startup environment. Our entire team is eager to join forces to grow this burgeoning business together, with no task too big or small. To be honest, we really like the opportunity to have multi-faceted positions because it keeps things fresh. We certainly haven’t figured it all out yet, and we’re excited about the role you’ll play in getting us to where we need to be. Now is the time to get in on the ground floor and be a part of our foundational team setting the retail media landscape on fire. We can’t wait to meet you.

Responsibilities:

• Driving the end-to-end creative process between the advertiser and creative team.
• Providing frequent communication and updates with clients and internal stakeholders regarding campaigns.
• Partnering closely with the media team on campaign activation, trafficking & optimizations.
• Managing the advertising campaign launch process from start to completion
• Supporting monthly campaign billing, ensuring accuracy and delivery.
• Working closely with Audience & Analytics team to build targeting audiences based on campaign KPIs and parameters

Experience

• Project management certification or equitable experience a plus
• High intellectual curiosity, drive, determination, self-confidence, and persuasion skills.
• 5+ years of client services/account management in a direct/digital marketing agency or a combination of agency/client side.
• Strong project management, interpersonal and communication skills
• Effective multi-tasking skills with proven ability to support multiple campaigns/initiatives for multiple stakeholders while effectively managing conflicting priorities
• Proven experience managing client relationships and effectively problem solve; ability to analyze problems and produce a viable solution
• Strong listening and superior relationship building skills.
• 2+ years of Consumables & General Merchandise category experience on the agency or client side a plus
• Familiarity with Workfront a plus
• Ability to quickly adapt between strategic and tactical thinking, and can work well within both
• 2+ years experience using Microsoft Office tools
• Excellent, proven organizational skills including strong attention to detail and managing multiple projects simultaneously.
• Ability to work well in a fast-changing environment
• 2+ years of retail media network experience a plus

Education

• Bachelor's degree required, preferably with a concentration in marketing or business

The target hiring compensation range for this role is the equivalent of $49.32 - $54.80 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

Client Description:

This Client:

• Is considered by Fast Company to be amongst the most innovative companies
• This includes altering the products they offer at retail to more health-conscious offerings!
• Makes it their mission to guide people toward better health
• Is listed by Forbes as one of the world’s most admired companies

Our client has recently made a move toward a major merger, which means this is a great time to get involved! Two big industry brands coming together.

Working here gets you into a fast-paced environment, with tons of cross-functional working relationships. You’d have exposure to a number of teams related to any project you’re working on, and we sometimes see freelancers convert to permanent employees on teams they’ve had the opportunity to interact with. This is definitely a standout opportunity!