Account Executive, Ticket Sales

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Position:Ticket Services Representative - Full Time

Reports to:Manager, Ticket Sales

Location:State Farm Stadium (Glendale, AZ)

Cardinals Organizational Summary

The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). The Cardinals compete in the National Football Conference (NFC) West division and call State Farm Stadium in Glendale their home stadium.

As one of the oldest pro football franchises in the U.S., the Cardinals Club has established itself as a sport and cultural hallmark within Arizona, developing a family-oriented culture that strives to be a championship team on the field, in the community, and as an organization. Over the years, the organization not only continues to grow its fanbase and reach within the local community but also prides itself in maintaining a diverse and dedicated workforce.

If you want to join an organization that values safety, courtesy, efficiency, experience, diversity, and longevity, we would love for you to join our team. Learn more about the Arizona Cardinals and see what’s happening here .

Job Summary

As a member of the Arizona Cardinals Ticket Sales Team, the Account Executive of Ticket Sales is responsible for the sales and service of Arizona Cardinals ticket products that include Season Seat, Club Seat and Group ticket packages for the Arizona Cardinals at State Farm Stadium.

Primary Job Duties

The Account Executive, Ticket Sales will have daily responsibilities including, without the limitation the following:

• Direct sales of all ticket products to wide range of clientele, including but not limited to, corporate executives, business people, football fans and non-football fans.
• Participate in events, promotions, client entertainment and other activities as required.
• Represent the Arizona Cardinals and State Farm Stadium in a professional, and ethical manner.
• Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance.
• Work scheduled shifts during Arizona Cardinals home games and other required team and/or State Farm Stadium events, activities or functions as required.
• Execute effective sales calls and presentations promoting the purchase of the available seating products in order to meet established sales objectives and goals.
• Work closely with Ticket Operations department to ensure inventory integrity, and high levels of service for all seat holders.
• Work in conjunction with fellow Sales Team Members to uphold mandates and ethics of the entire department regarding sales and service objectives.
• Proactively solicit and follow-up on any personal sales leads under the guidelines established.
• Provide problem solving techniques to assist all customer inquiries and concerns.
• Manage daily activity through the use of a ticketing systems database (SeatGeek)
• Prospecting calls are required daily for new business generation.

Qualifications/Requirements

• Bilingual (English/Spanish) a plus.
• Education: College graduate (4) year degree preferred.
• Ability to work weekends, nights, and holidays as dictated by events.
• Excellent written and oral communications skills.
• Strong customer service and interpersonal skills.
• SeatGeek ticketing & Salesforce CRM system experience preferred.
• MS Word, Excel, PowerPoint and Outlook computer skills.
• Ability to build relationships through strong outbound call prospecting on a daily basis is required.
• Ability to handle heavy phone volume, both outbound and inbound required.
• Experience: Minimum of two (2) years sales experience in sports or entertainment industry.

Cardinals Benefits/Perks Summary

The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle.

Benefits And Perks Include, But Are Not Limited To

• Flexible Spending Accounts (FSA) & Health Care Saving Account options
• Daily free lunch
• Time off for Maternity, Paternity, Military, and Bereavement
• Subsidized gym memberships
• MDLIVE: 24/7 medical support
• Paid Time Off Accruals (including sick time accruals)
• Paid Time Off for most Federal holidays
• Complimentary season tickets
• Health, Dental, and Vision Insurance options; effective the first day of hire
• Tuition reimbursement & Professional Growth opportunities
• Discounts on Cardinals gear & paraphernalia
• 401 (k) retirement option with employer match contribution

The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.