Account Director Jobs

Company Overview

It's not enough to have the right technology today, you must have a plan for tomorrow, too.

At Diamond Assets we service schools, businesses, and governments by creating sustainable technology plans that ensure equitable access to technology for their current fleet but also well into the future.

In addition, we take pride in delivering the highest-quality refurbished Apple products at an affordable price.

Through our lifecycle through upcycle approach, we strive to meet our mission of providing equitable and affordable access to technology.

Position: Account Director

The primary responsibility of an Account Director will be to support and assist with acquiring new business and service clients within the specified market and geographic region.

The employee must be able to stay organized and work in a fast paced, high-pressure environment.

Flexibility is key as this position will work with clients and members from other departments, including assisting our field Executive Account Directors with territory growth efforts and initiatives. Optimizing communication and facilitating teamwork to ensure we are servicing each other and our customers at the highest level.

Keeping innovation and integrity at the core of all decision making, this position will serve as an integral part of our Business Development team and support all aspects of the company's objectives.

This position reports to the SVP of Business Development and is housed in our Milton, WI headquarters office.

• Builds and grows relationships with Apple reps and other industry partners.
• Responds to all inquiries and requests in a timely and professional manner.
• Possesses and maintains thorough knowledge of Apple product lines and trade-in product information.
• Attends and participates in business/trade events that impact business unit.
• Develop prospecting strategy that reaches all customers within respective region and market. Tactics consist of researching customer base, using market data effectively, outbound calling campaigns and email campaigns.
• Attends and participates in team strategic sales meetings.
• Successfully partners with Customer Experience Team on all assigned customers.
• Performs other related duties as assigned by management.
• Understands and communicates information regarding company services, and policies and procedures to new clients.
• New client acquisition - Builds new relationships with all Education and Enterprise clients within assigned geography; generates and develops new business to meet specified goals
• Continually gathers information on competitive intelligence, prevalent industry, and education climate within the region; communicates information to management and others as needed.
• Ensures that all required client documentation is complete, accurate, and entered into Salesforce and other tools.
• Provides timely and accurate reports as required.
• Accurate weekly, quarterly, annual forecasting and pipeline management.

Education/Skills/Expertise

• Must be willing to travel on occasion.
• Position will work in the Milton, WI office full-time.
• Must be comfortable with acquiring new customers through warm and cold leads.
• Excellent written, verbal, and presentation skills.
• Minimum of Bachelor's degree (B. A.) or equivalent.
• Good judgement with the ability to make timely and sound decisions.
• 2+ years of sales experience preferably in technology, education or enterprise.
• Ideal candidate will have a sales ‘hunter' mentality and be interested in advancing to an outside Executive Account Director role over time based on performance and availability.
• Creative, flexible, and innovative team player with the hunger and knowledge to develop a new area of business.
• Must be a self-starter and proactive.
• Commitment to excellence and high standards.
• Experience responding to competitive Requests for Proposal (RFPs) a plus.