Academic Systems Administrator (Lms/Sis)

Academic Systems Administrator (LMS/SIS)

The Art of Education University (AOEU) leverages the market-leading learning management system, D2L Brightspace, and student information system, Campus Cafe, to deliver graduate courses and programs. The Academic Systems Administrator leads the effective implementation and ongoing maintenance of both the LMS and SIS environments, maintaining a seamless learning experience for students. Primary responsibilities include optimizing LMS and SIS performance, documenting the operation and support processes and procedures related to the applications and environments, investigating and resolving application and server environment errors, and collaborating with applicable stakeholders for the day-to-day operational support for both systems. An experienced, creative, and collaborative Academic Systems Administrator will play a pivotal role in the future success of The Art of Education University, ensuring that courses, programs, and student information deliver a high-quality teaching and learning experience.

POSITION DETAILS

It is structured as a remote full-time, salaried position. This position will report to the Chief Academic Officer.

We have been a 100% remote company since the beginning! This position is eligible to remote work from the following locations: USA.

Who We Are

AOEU is an art teacher’s partner for life. We provide art-specific professional development, engaging curricula, relevant resources, and a rigorous master’s degree program.

MISSION: We grow amazing teachers by providing rigorous, relevant, and engaging professional development at every stage of their careers.

The Details

ESSENTIAL FUNCTIONS

System Administration

• Enhance the user experience by regularly improving platform design, adopting new features, and tracking industry trends.
• Create and maintain HTML templates for building courses.
• Research, evaluate, test, integrate, update, manage, and resolve issues related to the LMS, SIS, and other system integrations, escalating to vendors as needed.
• Identify and manage the integration of critical new tools, such as anti-plagiarism and identity verification software.
• Troubleshoot system, course, and end-user issues.
• Create and maintain documentation.
• Design and implement policies, roles, and permissions to promote system security and data integrity.
• Research, test, and evaluate updates before moving to the production server
• Conduct quality assurance processes to ensure accuracy and functionality.
• Oversee the daily operations of the learning management and student information systems.
• Develop standards and best practices for course authoring.
• Utilize data analysis tools.

Faculty, Staff, and Student Consulting, Support, and Training

• Support the design of new courses and learning assets by advising instructional designers on platform capabilities.
• Provide Tier 1-3 technical support to faculty members, staff, and students.
• Create and maintain resources to train faculty, staff, and students on how to use learning management and student information systems.

Other

• Participate in D2L Brightspace and Campus Cafe user communities and administration user groups.
• Interact and collaborate with vendors.
• Assist and collaborate with members of the academic division.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work independently with minimal supervision.
• Able to define problems, collect data, establish facts, and draw valid conclusions
• Able to thrive in a positive, team-oriented manner with various people.
• Must be able to prioritize work to meet task deadlines.
• Strong project management skills and ability to balance multiple projects simultaneously.
• Excellent oral and written communication skills.
• Strong attention to detail and highly organized.

Position Requirements

While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage applicants who believe they possess the necessary skills and experience to apply for consideration, regardless of whether they meet each requirement to the fullest extent.

EXPERIENCE

• Experience with Campus Cafe or other student information systems
• Experience in higher education preferred
• Experience with web development, including HTML, preferred
• Experience working in a technology-driven enterprise preferred
• Experience with D2L’s Brightspace or other learning management systems
• 2 - 4 years of related experience

EDUCATION & CERTIFICATIONS

• Bachelor's Degree in technology, business, education, or related areas preferred

OTHER REQUIREMENTS

• Ability to view computer screens for significant periods. The Art of Education University is an online university; 95-98% of one’s time will be spent on or using technology.
• Ability to use a laptop keyboard with accuracy.
• Ability to hear at normal levels and through electronic devices such as laptops, earbuds, phones, etc.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation and Benefits

BENEFITS AVAILABLE

• Free product access (1 FLEX/PRO license to use or gift, plus free AOEU grad courses)
• All federal holidays off + an end-of-year holiday shutdown
• 8+ weeks of paid parental leave
• 401K plan with 4% match, no waiting or vesting period
• $600 home office equipment stipend
• Monthly mobile, internet, or coworking space stipend
• Lifelong Learning Fund for professional development and educational reimbursement
• Health, dental, and vision plans with 100% premium coverage for individual employees, employer HSA contribution, and no waiting period (effective 1st month after hire)
• Self-managed PTO (15+ days/year encouraged)
• Fully remote, flexible schedule

For additional information surrounding our offered benefits, visit our website.

COMPENSATION

Compensation is commensurate with experience and market. We encourage you to discuss your compensation requirements early in the process.

The Process

For most roles, the process is as follows:

• Step 1: 30-minute phone interview with the hiring manager

• Step 3: Follow-up interview

  • You may participate in an additional Zoom interview for specific managerial or high-collaboration roles.

• Given that AOEU is 100% remote, this step is intended to see how you might work through some of the daily tasks, responsibilities, and challenges that could arise in this role. You will be given a prompt and be asked to complete an assignment which will then be used to guide a 1-hour follow-up Zoom interview with 1-2 stakeholders. The intention is for you to get a sense of the role and allow us to see your skills in action. Your answers will not be used for other purposes beyond evaluating your candidacy.
• You may participate in an additional Zoom interview for specific managerial or high-collaboration roles.

• Step 2: Round 2 packet & Interview

  • Given that AOEU is 100% remote, this step is intended to see how you might work through some of the daily tasks, responsibilities, and challenges that could arise in this role. You will be given a prompt and be asked to complete an assignment which will then be used to guide a 1-hour follow-up Zoom interview with 1-2 stakeholders. The intention is for you to get a sense of the role and allow us to see your skills in action. Your answers will not be used for other purposes beyond evaluating your candidacy.

We look forward to reviewing your application! Thank you for your interest in opportunities with AOEU.

NOTE: We encourage you to apply with a personal email and to take the appropriate steps to allow list both The Art of Education University (@theartofeducation.edu) and Paycom (@paycomonline.com) domains so that you receive all emails related to your application process. We also encourage you to check your spam folder, as emails from The Art of Education and Paycom can be marked as spam.

Applicants in California, Colorado, Connecticut, Cincinnati, Maryland, Nevada, Rhode Island, New York, Jersey City, or Washington may contact [email protected] for compensation details. Do not send letters of interest to this inbox as they will not be considered or forwarded.

The Art of Education University is committed to providing equal employment opportunities for all employees and all applicants. The Art of Education University will not discriminate against employees or applicants based on actual or perceived age, race, color, national origin/ethnicity, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Art of Education University is a participant in E-Verify.