50% Patient Escort - Valet Parking

University of Iowa Hospitals and Clinics department of Guest Services is seeking a 50% Patient Escort-Valet Parking. This position will be Part-Time with a schedule of Monday-Friday, 2:00 p.m. to 6:00 p.m. Additional hours may be needed.

In accordance with Service Excellence and departmental guidelines, the primary duties of this position include:

• Problem solve when service recovery is needed. Assist patients and guests with questions and way finding needs.
• Perform valet parking duties as assigned
• Must comply with UI Fleet Safety Driving Record Review Standards
• Greet patients and guest upon arrive to the hospital.
• Safely drive valet parked vehicles
• On occasion, drive a motorized transportation cart, safely, perform guest services dispatch duties, deliver moveable medical equipment throughout the hospital, clean and store equipment, drive late evening shuttle, and perform other duties as assigned.
• Deliver wheelchairs to assigned areas.
• Transporting and assisting UIHC ambulatory and non-ambulatory patients and guests to and from clinics, inpatient units and procedure areas via wheelchair, patient bed, patient stretcher, or walking them to their destination.

Additional Info: This position has a blood-borne pathogen exposure risk. Must be able to regularly move heavy weight of 100 lbs, and occasionally in excess of 250 lbs via wheelchair or bed. Must be able to remain in a stationary position and move for extended periods of time. Must be able to work in inclement weather. Must be able to move for long periods of time.