Patient Escort/Mvh/Ft/2P-10:30P

Job Title: Patient Escort

Unit: Patient Transportation

Shift: 2p-1030p Varied Days E/O WE with Holiday Rotation

Facility: MVH

Provides transport services to patients of all ages to and from all referral points within the hospital. Responsible for creating and maintaining a positive impression of Premier Health by proactively approaching, greeting, and acknowledging all customers in a friendly, professional manner and providing quick and responsive customer service. Maintains equipment in good working condition. May assist in other areas based on departmental needs.

Escorts/transports patients of all ages by cart, bed, or wheelchair to and from all referral points within the hospital. Receives and routes patients and associated paperwork throughout service areas.

Provides physical assistance to staff in transfer (lifting) of patients as needed.

Operates computerized system to update patient information, identify transportation needs, and facilitate automated patient tracking.

Assists patients with personal needs (i.e. ambulation, restroom, bedpan, etc.). Awareness of patient condition during transportation and communicates special needs to nursing or technical staff.

Utilizes effective communication skills by demonstrating respect, concern, and courtesy in all internal and external relationships. Provides basic patient care with dignity and respect for each patient.

Participates in routine equipment care and cleaning. Reports faulty, damaged, or lost equipment appropriately. Returns equipment to proper storage area. Rounds for equipment during downtimes.

Follows and implements safety policies and procedures.

Other Duties & Functions: Other duties or functions to meet patient, departmental, or organizational needs.